This is a remote position, you’ll be working from home, managing a team of 20-30 customer service agents and team leaders. You’ll be working remotely with employees from various countries, delivering service to clients located all over the world. Your working hours will be from 4 pm to midnight EAT.
What We’re Looking for
- Ability to work from 4 pm to 12 am EAT
- Success story in managing 15+ people, preferably in the service industry
- Prior experience managing a complex team containing various roles
- Prior experience working in a B2B environment
- Takes initiative and performs autonomously
- Ability to form effective plans and roadmaps
- A team player, able to work with various stakeholders
- Good communication skills, including written and spoken English
What We Offer
- A work-from-home arrangement, which provides some flexibility to a degree
- An international team that embraces a growth mindset as well as the importance of coaching. You will grow with us!
- A set of international clients with high standards of excellence
- A growing company (and industry), which poses challenges as well as opportunities