Job Summary

Influx is seeking to hire an experienced manager to build and run a high-performance team to deliver service to our clients, to their satisfaction

  • Minimum Qualification: Bachelor
  • Experience Level: Senior level
  • Experience Length: 3 years

Job Description/Requirements

Job Description

This is a remote position, you’ll be working from home, managing a team of 20-30 customer service agents and team leaders. You’ll be working remotely with employees from various countries, delivering service to clients located all over the world. Your working hours will be from 4 pm to midnight EAT.


What We’re Looking for

  • Ability to work from 4 pm to 12 am EAT
  • Success story in managing 15+ people, preferably in the service industry
  • Prior experience managing a complex team containing various roles
  • Prior experience working in a B2B environment
  • Takes initiative and performs autonomously
  • Ability to form effective plans and roadmaps
  • A team player, able to work with various stakeholders
  • Good communication skills, including written and spoken English


What We Offer

  • A work-from-home arrangement, which provides some flexibility to a degree
  • An international team that embraces a growth mindset as well as the importance of coaching. You will grow with us!
  • A set of international clients with high standards of excellence
  • A growing company (and industry), which poses challenges as well as opportunities

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