Showroom Sales Lead at Volt Management Services Limited

Job Description

We are a Management Consultancy firm and we commenced active business in Kenya April .

KEY RESPONSIBILITIES

Sales Supervision: Oversee the sales activities of the showroom & online stores team. Customer Engagement: Build relationships with customers, including identifying opportunities to drive repeat business. Gather customer feedback and make product improvement suggestions. Sales: Engaging with customers directly and selling, including in person, via the phone, or over email. Team Leadership: Manage performance, coach staff, and find ways to improve sales activities. Administration Duties: Supervise company reception activities, and other front-office administrative activities. Improvement Projects: Initiate and / or supervise improvement projects; whether relating to the physical environment, products, sale processes, communication, or any other area. Other: Involvement in cross functional projects, or other responsibilities, from time to time.

SKILLS & EXPERIENCE

Undergraduate or higher qualification from a highly regarded university. A track record of high-performance in a related role. Retail experience preferred, especially store management. Hands-on sales experience, including building customer rapport. A change maker, who is comfortable in a dynamic environment (e.g. start-up / scale-up) or an organisation undergoing significant change.