Job summary
White Rose Drycleaners Ltd is seeking a results-driven, detail-oriented Supervisor to oversee daily operations, lead branch teams, maintain strict quality controls, and drive sales targets while ensuring exceptional customer service.
Job descriptions & requirements
Company: White Rose Drycleaners Ltd
Location: Nationwide (Anywhere in Kenya)
Job Type: Full-time
Job Summary:
White Rose Drycleaners Ltd is seeking a results-driven, detail-oriented Supervisor
to oversee daily operations, lead branch teams, maintain strict quality
controls, and drive sales targets while ensuring exceptional customer service.
Key Responsibilities:
- Operations & Quality: Manage day-to-day dry-cleaning operations, staff shifts, and production quality control.
- Team Leadership: Motivate and manage staff to achieve daily operational and sales targets.
- Customer Relations: Handle customer inquiries and resolve complaints professionally.
- Financials & Inventory: Conduct accurate daily financial reconciliations, manage material stocks, and minimize wastages.
- Maintenance & Safety: Oversee routine machine maintenance and ensure strict health and safety compliance.
Qualifications & Experience:
- Education: Diploma or higher qualification in any field.
- Experience: Minimum 2+ years in a supervisory role (operations, retail, or hospitality preferred).
- Age Requirement: 30 years and above.
- Technical Skills: Proficiency in MS Excel/Word and hands-on knowledge of POS and inventory management systems.
- Key Attributes: Mature, honest, self-motivated, and capable of working under pressure to meet tight targets.
How to Apply:
Interested candidates who meet the above criteria should send their CV and cover letter to info@whiterose.co.ke with the subject line "Supervisor Application – White Rose Drycleaners".
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