Technician

Duties and Responsibilities 

• Install a range of kitchen appliances including: 
  
• Diagnose and troubleshoot technical faults efficiently and accurately
  
• Perform repairs and preventive maintenance to ensure optimal appliance  performance 
  
• Identify and replace faulty components and spare parts 
  
• Provide customers with clear explanations of issues, repair processes, and costs
  
• Ensure proper testing of appliances after installation or repair 
  
• Maintain accurate service records, including job reports and parts used
  
• Adhere to all safety standards, especially when handling gas and electrical appliances 
  
• Support warehouse and inventory teams in managing spare parts when required
  
• Deliver excellent customer service and uphold company brand standards 

Qualifications: 

• Diploma or Certificate in Electrical, Mechanical Engineering, or related field
  
• Minimum 2 years’ experience in installation and repair of domestic appliances  (gas/electric) 
  
• Strong technical knowledge of kitchen appliances and systems 
  
• Ability to troubleshoot and resolve faults independently 
  
• Good communication and customer service skills 
  
• Ability to work under minimal supervision and manage time effectively