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Job Summary

Ensure all matters concerning the fleet are handled on time both within the Workshop and Upcountry to ensure maximum turn around.

  • Minimum Qualification: Bachelor
  • Experience Level: Senior level
  • Experience Length: 5 years

Job Description

Reports to: HEAD OF OPERATIONS
Based at: PLOT M-611, NTINDA ROAD, KAMPALA

1.    JOB PURPOSE & MAIN MISSIONS:
•    Ensure all matters concerning the fleet are handled on time both within the Workshop and Upcountry to ensure maximum turn around.

2.    POSITION IN THE ORGANIZATION CHARTS:

Operations Manager

Transport Manager

3.    MAIN TASKS AND RESPONSIBILITIES DETAILS:
•    Manage the team (N-1) including Fleet drivers, Workshop and Subcontracted Transport
•    Inform N-1 of the entity strategy/evolutions and communication on required alignments
•    Build & adapt the logistics services offer according to market situation or market anticipation, capacity of the organization, profitability and associated risk level in coordination with Sales department and General Management
•    Monitor quality of service of the Uganda fleet to generate the required turn truck around to achieve budget target (Kenya/EDRC/South Sudan) including KPI’s based on number of trips, number of containers delivered in time, number of trips/available truck
•    Manage the operational relationship with Bollore C&F Departments or direct clients
•    Receive instructions from the client (internal or external) prior to cargo delivery or collection (Mainly Aid & Relief clients)
•    Inform the client (internal or external of delivery/ collection status)
•    Alert the client in case of operational issue (potential/ real)
•    Drive the deliveries for vehicle service while controlling overheads and Workshop costs
•    Based on the received cargo delivery/ collection requests, prepare/ validate the operations planning and inform COMs and FOPs
•    Track the fleet (via central GPS system) and ensure optimization of the mobilized means
•    Organize and control the documentation transmission: Delivery proof (POD, RCN) to COM units and interchange to container Logistics Manager
•    Liaise with QHSE for audit recommended actions implementation
•    Analyze and focus on staff costs: casuals, extra- work
•    Monitor and challenge workshop costs: Gas, Oil, Tyres etc.
•    Implement any option that would allow decreasing costs (training for drivers, road selection)
•    Report any operational issues (including cargo) to COMs/ FOPs in charge
•    Request instructions in case of arbitrations to be rendered between cargo deliveries
•    Alert N+1 in case of significant operational issue (impact on quality of service, invoicing, sensitive client)
•    Inform N+1 and sales department of all quotation non-compliant with COM goals (gross margin, turnover, feasibility.)
•    Identify and work on the issues raised during the files processing whatever in the responsibility scope or not.
•    Receive work order from internal departments and generate the JMP accordingly

4.    SUBCONTRACTED TRANSPORT
•    Provide subcontracted transport for both internal and external needs with emphasis on service delivery, profitability and cost control
•    Select the authorized subcontractors. The selection of subcontractors with risky profile (limited means or quality of service, weak financial situation, competitor...) must be submitted to COO validation
•    Ensure all subcontract trucks fulfil contractual obligations in terms of performance and safety
•    Closely liaise with the Transport Department as first choice transporter for all company delivery needs
•    To collect and distribute all signed Waybills and empty interchange reports
•    Provide reporting on the performance of the department
•    Provide daily clear tracking reports to all internal or external clients as agreed
•    To negotiate the best rates and provide effective solution for efficient transport provision
•    To ensure that all transporters that are engaged have a signed transport agreement with BTL and have in place, adequate Goods in Transit licence in accordance with the Group Policy
•    Monitor the cost level of the department to have and protect the Group’s interests at all time

5.    REQUIRED SKILLS:
•    Minimum – Good Degree in Business Administration, Supply Chain Management or its equivalent
•    At least 5 yrs experience in clearing & forwarding
•    Local knowledge of the East African Region
•    Good knowledge of Microsoft office
•    Good use of email
•    Excellent communicator 

6.    PERSONAL QUALITIES REQUIRED:
•    Natural leader
•    Decision maker
•    Team player
•    Resilient
•    Organised
•    Open minded
•    Strong admin and follow up skills
•    Ability to drive a team to a common goal

7.    SPECIAL SKILLS:
•    Good record in supervising team members
•    Knowledge of URA Customs Procedures
•    Good computer knowledge in Microsoft Excel, Words and SPSS
•    Experience in using Fleet Management Software (Ideally Telematix) 
•    At least 5 yrs experience in running a fleet of more than 20 trucks

8.    KEY PERFORMANCE INDICATORS:
•    Cost control
•    100% targets achievement

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