Administration & People Operations Assistant – Rwanda

About the Role
Our client, a leading international organisation, is seeking a highly organised, proactive, and detail-oriented Administration & People Operations Assistant to provide administrative, human resources operations, employee engagement, travel, finance, and office coordination support.
The successful candidate will ensure efficient day-to-day office operations, accurate record-keeping, and timely completion of routine employee administration and operational activities.
The role will also provide exposure to commercial operations, customer engagement, and cross-functional collaboration, offering an opportunity for professional development.
Responsibilities

1. 
   
2. Office Administration and Coordination
   

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• Coordinate daily office operations to maintain a safe, organised, and efficient working environment.
  
• Manage the Country Manager's calendar, appointments, and meetings.
  
• Monitor office supplies and arrange timely replenishment within approved budgets.
  
• Maintain accurate administrative records, contracts, filing systems, and compliance documentation.
  
• Prepare meeting agendas and materials, record minutes where required, and follow up on agreed actions.
  
• Handle confidential business and employee information with discretion.
  

1. 
   
2. People Operations Support
   

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• Coordinate employee lifecycle administration, including onboarding, probation follow-up, leave records, employee changes, and offboarding documentation.
  
• Maintain accurate employee records and follow up on outstanding documentation and approvals.
  
• Support timely updates to employee data and completion of routine HR administrative processes.
  
• Liaise with the People Function and approved third-party service providers on operational matters.
  
• Assist employees with routine administrative enquiries and refer matters requiring professional HR advice to the appropriate team.
  
• Ensure compliance with data privacy and records-management requirements.
  

1. 
   
2. Employee Engagement and Communication
   

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• Support employee engagement, wellbeing, recognition, and workplace initiatives.
  
• Coordinate internal communications, workshops, team meetings, and employee events.
  
• Track engagement action points and support their timely implementation.
  
• Gather employee feedback through approved channels while maintaining confidentiality.
  
• Prepare routine correspondence, reports, presentations, and communication materials.
  

1. 
   
2. Travel and Logistics
   

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• Coordinate travel arrangements for employees, management, and visiting leaders.
  
• Arrange flights, accommodation, ground transportation, meeting logistics, and visitor access.
  
• Prepare travel itineraries and proactively manage changes to travel arrangements.
  
• Maintain accurate travel records and supporting documentation.
  

1. 
   
2. Finance and Vendor Administration
   

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• Administer petty cash in line with established financial controls, including approvals, reconciliations, and supporting documentation.
  
• Review invoices and expense claims for accuracy and completeness before approval.
  
• Submit approved invoices to Finance and follow up on outstanding vendor payments.
  
• Maintain expenditure records and support budget tracking and reporting.
  
• Support vendor sourcing, onboarding, performance monitoring, and contract coordination.
  
• Monitor vendor service quality and escalate performance or compliance concerns.
  

1. 
   
2. Commercial Support and Development
   

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• Assist with preparing commercial reports, presentations, customer documentation, and meeting materials.
  
• Coordinate customer visits, commercial meetings, and follow-up actions.
  
• Develop an understanding of the organisation's products, customers, and commercial processes through structured learning and cross-functional assignments.
  
• Demonstrate a customer-focused approach and identify opportunities to improve service delivery and coordination.
  

Qualifications
Applicants should possess the following qualifications and experience:

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• A bachelor's degree in Business Administration, Human Resource Management, Finance, Logistics, or a related field.
  
• At least two years of relevant work experience in administration, HR operations support, office coordination, finance administration, customer service, or a related area.
  
• Proficiency in Microsoft Office applications and digital collaboration tools.
  
• Experience in logistics, shipping, or a multinational organisation will be an added advantage.
  
• Fluency in written and spoken English.
  
• Working knowledge of French and/or Kinyarwanda will be an added advantage.
  

HOW TO APPLY
Send your CV to jobs@sheerlogicltd.com by 25th October 2026.