Job descriptions & requirements
ABOUT THE COMPANY
We are a Business Process Outsourcing company in Kenya. We offer reliable data annotation, customer support, and outsourced HR services.
JOB SUMMARY
ExecutiveAdministrative Assistant (EAA)Schedule: Full-time, Monday to Friday (Flexiblehours: 7–4, 8–5, or 9–6 EST)Location:About theRoleThe ExecutiveAdministrative Assistant (EAA) will support NBT’s recruiting operations byidentifying qualified candidates, managing outreach campaigns, and coordinatingscreening calls. This role combines recruitment support, administrativeduties, and light marketing tasks.The EAA willreceive training in the insurance industry to better understand rolerequirements and enhance candidate matching accuracy. High‑performing teammembers may grow into a full-cycle recruiter position.PrimaryResponsibilitiesRecruitmentSupportIdentify qualified candidates for active job ordersAdjust and personalize pre-crafted email outreach campaignsConduct outreach calls to schedule screening callsRequiredSkills & QualificationsStrong research and analytical skillsExcellent organizational and detail-management abilitiesProblem-solving mindset with a proactive attitudeComfortable with repetitive tasksConfident making cold callsStrong written and verbal English communication (no thick accents)Ability to work independently and manage multiple tasks simultaneously6 months–1 year of experience in recruiting or administrative supportExperience handling high-volume communication (emails, calls, outreach)Familiarity with CRM systems or databasesExposure to sourcing, screening, or resume review is a plusExperience in professional or client-facing environmentsTech savvy with strong administrative accuracy
RESPONSIBILITIES
PrimaryResponsibilitiesRecruitmentSupportIdentify qualified candidates for active job ordersAdjust and personalize pre-crafted email outreach campaignsConduct outreach calls to schedule screening callsAdministrativeTasksReview call notes and prepare clear candidate summariesUpdate the database/CRM with accurate and detailed informationSet reminders for 15‑day and 75‑day follow-upsSend satisfaction surveys at designated timesMarketing& Operations SupportRepost company content on social media platformsUpdate the website with current job openingsGather newsletter items for the marketing teamPrimaryResponsibilitiesRecruitmentSupportIdentify qualified candidates for active job ordersAdjust and personalize pre-crafted email outreach campaignsConduct outreach calls to schedule screening callsAdministrativeTasksReview call notes and prepare clear candidate summariesUpdate the database/CRM with accurate and detailed informationSet reminders for 15‑day and 75‑day follow-upsSend satisfaction surveys at designated timesMarketing& Operations SupportRepost company content on social media platformsUpdate the website with current job openingsGather newsletter items for the marketing team
REQUIRED SKILLS
Office administration, management, Office supplies management, Office reception, Secretarial work
REQUIRED EDUCATION
Primary school
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