Apprentice Team Lead (ATL)

Locations: 1x Nairobi, 1x Loropio (Turkana)*

Contract: 6 months with progression after initial phase (see JD)

Reports to: Chief Growth Officer (CGO)

Start Date: April 2026

On Target Earnings: 90,000 p/m (60,000 base + 30,000 variable)

*The Loropio ATL will be based in the Learning Lions campus, with bed and board covered by Resilient People. This role will relocate to our permanent office in Eldoret on completion of the apprenticeship.

Resilient People is a social enterprise building ambitious sales careers for refugees and host community members. We do this by running 6-month Sales Development Apprenticeships which feed our high-performing outsourced SDR team serving European and American companies.

We operate in two locations for the apprenticeship: Baba Dogo in Nairobi and Loropio in Turkana and we need an ATL for each location (2 total). There will be some travel required, we would like the ATLs to “swap” offices for at least a month during the apprenticeship. After the apprenticeship, the ATL in Loropio will be expected to relocate to Eldoret where our commercial team is. 

All business operations at Resilient People are in English and an excellent standard of English is required for this role. 

As this is a critical role for us, we need successful applicants to either have sales experience or professional leadership experience, though both are not necessary.

The Opportunity

The ATL role is a position which is about supporting our apprentices through their programme as well as personal development into a Resilient People Leader. As a growing company, we need people who are willing to grow into the leaders we need.

Apprentice Team Leads will be on a dedicated leadership pathway, with support to grow into world-class leaders. They will receive weekly coaching, 1-1s, guidance and feedback to ensure your development. 

Successful completion of the ATL role will lead to progression into a permanent Team Lead position within the commercial sales team following the apprenticeship.

The Role

As an Apprentice Team Lead (ATL), you will lead a group of apprentices through the 6-month programme, under the guidance of the Chief Growth Officer.

You are responsible for setting the tone, driving standards, and protecting team culture.

Your leadership will focus on the three Resilient People pillars Excellence, Effort and Mindset and we embody the values of both servant leadership and leading from the front. This means we need the ATLs to embody the values they are embedding into the teams, and demonstrate them to the team in all of their work.

Your Responsibilities

1. Driving Excellence

• Hold apprentices to high professional standards
• Ensuring calls and emails are aligned with training and playbooks
• Review work and give clear, constructive feedback in weekly reviews
• Model disciplined communication and execution
• Ensure your team’s work reflects international-level quality

2. Driving Effort

• Monitor daily activity and output
• Ensure minimum tasks are completed daily including number of emails and calls made
• Reinforce discipline in punctuality and preparation
• Challenge complacency
• Maintain energy and momentum within your team

3. Driving Mindset

• Foster resilience and coachability
• Encourage ownership over excuses
• Protect culture from negativity
• Build confidence through challenge

Reporting & Accountability

You will report directly to the Chief Growth Officer.

You will receive clear direction, structured expectations, and frequent feedback.

The ability to implement direction with speed, maturity, and professionalism is essential. 

Self-direction and ability to set and achieve goals is critical to success as you drive both your own growth and that of your team.

Who This Role Is For

You have:

• Either experience leading or managing a team professionally OR B2B sales experience
• Excellent English 
• A desire to create social impact, and an understanding of the refugee crisis globally and in Kenya

You are:

• Highly motivated and ambitious
• Energetic and proactive
• Comfortable leading peers
• Able to give and receive direct feedback
• Disciplined in execution
• Excited by accountability
• Committed to continuous growth

• Real leadership responsibility
• Direct mentorship from senior leadership
• Visibility within the organisation
• A structured pathway into a permanent commercial Team Lead role
• Accelerated professional development

This Role Is Not For You If:

• You resist structured direction
• You struggle with consistency
• You avoid difficult conversations
• You prefer autonomy without alignment
• You want status without responsibility