Assistant Account Manager
Turnkey Africa Ltd
Today
Job descriptions & requirements
ABOUT THE COMPANY
Turnkey Africa Limited is a leading Pan-African insurance technology and services provider.
We develop, supply and manage end-to-end insurance software solutions and services for the insurance industry.
JOB SUMMARY
Role PurposeSupport the Account Management function by ensuring strong administrative coordination, client follow-up discipline, governance preparation, reporting accuracy, collections tracking, renewal visibility, and account-management process execution.This role exists to improve operational efficiency within the Account Management team by ensuring account information is current, actions are followed through, client meetings are coordinated, and reporting remains accurate and timely.The Assistant Account Manager serves as the operational backbone of the Account Management function, allowing the Account Management Lead to focus on client relationships, escalations, retention, and commercial outcomes.Required Skills / CompetenciesStrong organizational skillsHigh attention to detailExcellent written communicationStrong follow-up disciplineGood stakeholder coordination abilityProficiency in CRM and reporting toolsStrong administration and documentation skillsAbility to manage multiple priorities simultaneouslyFinancial and collections awarenessProcess-oriented mindset
REQUIRED SKILLS
Market research, intelligence, Business development, Business strategy, Account management
REQUIRED EDUCATION
Diploma, Associate's degree
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