Assistant Computer Technologist I (ICT Support & Electronics Technologist)

ABOUT THE COMPANY

Vision
To be a world class University of Technological processes and development.
Mission
To nurture talent through research, innovation, consultancy, community outreach, entrepreneurship, imparting knowledge and skills to meet the needs of society.
Core Values
Innovation: Embrace creativity and originality in all areas of operation
Excellence: Commit to excellence and quality service
Integrity: Commit to transparency, accountability, honesty and justice
Professionalism: Demonstrate reliability, fair play and meritocracy
Team Spirit: Maintain synergy through cooperative effort
Patriotism: Demonstrate loyalty that inspires public service delivery

JOB SUMMARY

Job specificationFor appointment to this grade, a person must possess the following qualifications:Kenya Certificate of Secondary Examination mean Grade C (plain) or its equivalent; with passes in Mathematics/ English or its approved equivalent;A Diploma in any of the following disciplines: - Information Technology, Computer Science, Software Engineering, Computer Engineering or any other relevant and equivalent qualification from a recognized Institution.Three (3) years working experience in a relevant field.Practical certification or demonstrable experience in IP Surveillance (e.g., Hikvision, Dahua, or Milestone) and Electronic Security Systems.Proficient in Operating Systems (Windows 10/11, Linux) and common productivity suites (Office 365/Google Workspace).Ability to perform basic soldering and component-level electronics repair is highly desirable.Fulfil the requirements of Chapter 6 of the Constitution.Method of ApplicationVacancy details are available on the Garissa University website at www.gau.ac.ke. Interested applicants are required to complete the “Application for Employment” form (Form FM–HR–009) and provide full details of their educational and professional qualifications, work experience, telephone number, and e-mail address. Applicants should attach an updated Curriculum Vitae (CV), copies of academic and professional certificates, and testimonials. The application must be submitted in a sealed envelope clearly marked at the top “Application for the Position of ________” and mailed or delivered 

RESPONSIBILITIES

Repair and maintenance of computer hardware, software, networking devices, electronic equipment, printers, monitors, un- interruptible power supplies (UPS) and other ICT equipment;preparation and monitoring of maintenance procedures; installation, upgrading and maintenance of computer software and hardware; assisting end-users and students in the departments and computer labs;Obtaining and setting of computer software for ICT training labs;Guiding students on practical attachmentsPerform diagnostic repairs and preventative maintenance on high-volume printers, desktop computers, and laboratory equipment.Assist in the installation, configuration, and maintenance of IP-based CCTV systems and biometric access control.Assist in the termination and testing of structured cabling (Fiber/Ethernet).Provide dedicated technical support to faculty and students, ensuring minimal disruption to the learning processManage the Video Management System (VMS) and Network Video Recorders (NVRs), ensuring consistent recording, storage optimization, and remote viewing availability.Perform regular firmware updates and physical cleaning of outdoor/indoor camera lenses and biometric sensors to ensure high-quality security feeds.Implement and use Remote Helpdesk Tools to provide swift software troubleshooting for staff offices across various campus locations.Maintain an accurate inventory of all ICT assets and track the lifecycle of consumables like printer toners and UPS batteries to prevent downtime.

REQUIRED SKILLS

IT equipment installation and configuration, System administration, Database administration, IT support

REQUIRED EDUCATION

Diploma, Associate's degree