Benefits Associate (LCB)
Oasis Outsourcing
Yesterday
Job descriptions & requirements
ABOUT THE COMPANY
We are a Business Process Outsourcing company in Kenya. We offer reliable data annotation, customer support, and outsourced HR services.
JOB SUMMARY
What We’re Looking ForBasic–intermediate accounting knowledgeData analysis and research skillsStrong attention to detailGood time management and organizationIntermediate Microsoft Office skillsMinimum 1 year of administrative experience Why Join Us?Stable role with hands-on experience in benefits & insurance operationsGreat opportunity to grow in the benefits administration fieldSupportive team and structured processes
RESPONSIBILITIES
Key Responsibilities ✔Reconcile and audit benefit invoices✔Identify and resolve discrepancies using PRISM and insurance portals✔ Update and maintain Smartsheet with real-time, accurate data✔ Support Benefits Assistants and Specialists✔ Manage customer portal cases and tasks✔ Communicate with brokers and points of contact to resolve issues✔ Generate reports and validate customer information✔ Keep tracking tools updated and meet performance indicators
REQUIRED SKILLS
Office administration, management, Compensation and benefits
REQUIRED EDUCATION
High, secondary school
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