Business Development Officer (Direct Business Channel)

ABOUT THE COMPANY

ICEA Lion is an Award Winning and one of East Africa's largest and most innovative insurers and financial services companies.
ICEA Lion is one of the leading insurance and financial services companies in East Africa, with our headquarters in Nairobi and a network of branches spread across Kenya. We are seeking to recruit Insurance Sales Representatives to work under the LIFE ASSURANCE department in Karen, Nairobi.
We pay the most competitive commissions in the market.
Additional Benefits include:
- Medical Cover for you and your family
- Subsidy (loan to help you as marketing support)
- Office Space/ telephone/ business cards/ beverages
- Advance Commissions (4 months in advance)
- Sacco Loans
- Chance to own a plot in our Housing Sacco
- Car Loan
- Recognition and Awards

JOB SUMMARY

RequirementsCore Technical & Behavioral Competencies·       Strong sales and networking skills with the ability to generate own pipeline and close sales·       Good communication and presentation skills·       Good interpersonal and relationship management skills·       Strong persuasion and negotiation skills.·       High standards of ethics and integrity   Good working knowledge of the financial services industry and financial products·       Results-oriented with the ability to work under pressure to meet sales targets·       Driven and goal-oriented, focused on success·       Customer-oriented mentality with good business sense·       Analytical mindset with the ability to use data and make data-driven decisions.

RESPONSIBILITIES

     Sales1.      Promote and sell ILAM’s investment products to achieve the annual set target.2.      Prepare & deliver proposals / presentations to prospective and existing clients.3.      Sign up, manage and retain clients and their portfolios.4.      Understand the client’s risk and return profile, recommend investment opportunities and ensure periodic investment portfolio review with the clients.5.      Keep abreast with developments in local, regional and global financial markets, investment products and opportunities to give appropriate investment advice.6.      Liaise with the teams in Research, Business Development, Portfolio Managers and Client Service teams to identify opportunities to meet clients’ requirements.7.      Provide weekly production reports versus targets within the required timeframe.8.      Sustain robust relationships with clients9.      Provide support for all client engagement events and initiatives e.g. investor education, client appreciation events, client gifting. ·       Client Service & Relationship Management1.      Deliver personalized services in an effective and efficient manner to clients under the Direct Business distribution channel in regards to their investments2.      Provide support for all client engagement events and initiatives e.g. e.g. investor education, annual investment conferences, client appreciation events, corporate gifts, media investor briefings etc.3.      Management of Direct Business client database.4.      Ensure client requests and complaints are addressed within the shortest turnaround time.5.      Act as a relationship manager to the client portfolio and ensure clients receive an overall positive experience. ·       Product/Solution Development1.      Actively participate in product innovation, development and review.2.      Possible entrance into new markets i.e. help identify opportunities in regional markets, counties and various industries3.      Keep abreast with the changing needs of the clients and periodically review existing products and propositions.

REQUIRED SKILLS

Business development, Market research, intelligence, Marketing, Conflict and complaint resolution

REQUIRED EDUCATION

Bachelor's degree