BUSINESS DEVELOPMENT OFFICER (Nyanza and Western Region)
Job summary
The role involves acquiring new customers through marketing efforts, maintaining a strong customer portfolio, and ensuring timely loan disbursements and collections. The successful candidate will be responsible for meeting set targets, delivering excellent customer service, and adhering to operational procedures. Additional responsibilities include account reviews, payment collection, due diligence, customer support, and administrative tasks. The position is based in Nairobi and the Western Region, requiring a proactive and results-driven approach to financial services and client relationship management.
Job descriptions & requirements
Location: Nyanza and Western Region
Minimum Qualification: Diploma
Job Description
- Acquire new customers through marketing
- Maintain portfolio through follow up and good customer service
- Achieve disbursement Target
- Attain collections Target
- Attain Active Customer Targets
- Adherence to SOPs
Other Responsibilities Include
- Reviewing open accounts for collection efforts
- Collect customer payments in accordance with payment due dates
- Customer service delivery.
- Knowing my customer and due diligence.
- Information desk.
- Administration duties.
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