Business Manager– Healthcare (Sleep Medicine)

We are seeking a strong, seasoned Business Manager to lead the daily operations of a growing, multi-location Sleep Medicine practice. This role requires hands-on leadership, operational discipline, and the ability to manage large, diverse teams with strong personalities in a regulated healthcare environment.

You will oversee approximately 45 staff members, including physicians, nurse practitioners, nurses, clinical staff, and administrative teams. The role reports directly to the physician owner, who is actively involved and supportive.

This position is best suited for someone who has led healthcare teams at scale, understands revenue cycle workflows, and can confidently manage operational pushback while maintaining professionalism, compliance, and performance.

What You Will Be Responsible For

Practice & Operations Leadership

• Lead end-to-end operations for a two-location medical practice
• Ensure smooth daily workflows across clinical, administrative, and DME (CPAP) operations
• Build, implement, and enforce operational policies and procedures
• Partner closely with providers to optimize scheduling, patient flow, and staffing
• Own hiring, onboarding, training, and performance management for administrative and support staff

People Management (Critical)

• Directly and indirectly manage ~45 employees, including doctors and nurses
• Handle strong personalities with authority, fairness, and consistency
• Conduct performance reviews, corrective actions, and coaching
• Run structured staff meetings and maintain clear communication
• Build accountability while fostering a stable, professional work culture

Financial & Revenue Operations

• Oversee budgeting, forecasting, and financial reporting
• Monitor billing workflows, collections, and A/R performance
• Ensure revenue cycle processes are followed correctly (end-to-end understanding required)
• Identify opportunities to improve profitability and reduce operational leakage

Compliance & Risk

• Ensure compliance with HIPAA, OSHA, CMS, and applicable healthcare regulations
• Maintain secure handling of patient data and records
• Conduct audits and implement corrective actions where needed
• Ensure staff are trained on safety, compliance, and emergency protocols

Patient Experience

• Maintain high patient satisfaction across both locations
• Resolve escalated patient concerns professionally and promptly
• Oversee accurate, compliant patient record management
• Implement feedback loops to continuously improve patient experience

Technology & Systems

• Oversee EMR/EHR and practice management systems
• Ensure staff adoption, training, and proper usage
• Identify process improvements through better system utilization

Non-Negotiable Requirements

• Healthcare operations experience
• Working knowledge of Revenue Cycle Management (RCM)
• (You do not need to be an expert, but you must understand the full process)
• Hands-on experience with EMR/EHR systems
• Proven experience managing large teams (hospital, clinic, or similar environment)
• Comfortable handling conflict, pushback, and strong personalities professionally

Candidates with experience managing 100+ staff in hospital or clinical settings are strongly encouraged to apply.

Nice to Have (Negotiable)

• Medical coding experience
• Sleep medicine or specialty practice exposure

Ideal Background

• 5+ years in medical practice or healthcare operations management
• Bachelor’s degree in Healthcare Administration, Business, or related field
• (Master’s preferred but not required)
• Strong understanding of payer environments (Medicare, Medicaid, PPOs, HMOs)
• Experience with insurance verification, authorizations, and compliance workflows
• Data-driven, structured, and execution-focused leadership style

Skills That Matter in This Role

• Decisive leadership with a player-coach mindset
• Strong organizational and prioritization skills
• Ability to operate calmly under pressure
• Clear written and verbal communication
• High accountability and follow-through
• Comfort working in a fast-changing environment

Role Details

• Employment Type: Full-Time
• Work Setup: 100% Remote
• Compensation: Up to $15/hour, based on experience

Important Note for Candidates

This role requires firm leadership, emotional maturity, and the ability to manage diverse teams with confidence and respect. If you have successfully led large healthcare teams and enjoy building structure in complex environments, this role will be a strong fit.

Important Notice:

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