Caretaker

CARETAKER – KASARANI, NAIROBI

Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend. Our Human Capital solutions, advice and guidance are uniquely designed and shaped around your exact requirements and objectives. They will fit with your culture and the business challenges that you currently face.

We are looking for responsible, hardworking, trustworthy, and proactive individual to join our client’s team as a Caretaker.

About the Client:

Our client is seeking a responsible and reliable caretaker to oversee the day-to-day operations of its residential property in Kasarani, Nairobi, ensuring the property is well-maintained and tenant concerns are handled professionally.

Job Requirements

• 
  
• Minimum KCSE mean grade of C- (minus) or above.
  
• Previous experience in caretaking, property management, facilities management, or a related role is an added advantage.
  
• Must be based in Kasarani or willing to relocate.
  
• Good communication and interpersonal skills.
  
• Ability to handle tenant concerns and complaints professionally.
  
• Basic maintenance and problem-solving skills.
  
• Must be honest, disciplined, reliable, and responsible.
  
• Ability to work with minimal supervision.
  
• Willingness to work shifts, including weekends and public holidays.
  
• Flexibility to adjust working hours when required.
  
• ACCOMMODATION NOT PROVIDED
  

Competencies and Skills Required

• 
  
• Excellent communication and interpersonal skills.
  
• Strong customer service skills.
  
• Good problem-solving and decision-making skills.
  
• Ability to handle tenant concerns professionally.
  
• Attention to detail and good organizational skills.
  
• Proactive and self-motivated.
  
• Ability to work under pressure.
  
• Trustworthy and dependable.
  
• Ability to work independently and as part of a team.
  

Job Responsibilities

• 
  
• Oversee the day-to-day operations of the assigned property.
  
• Attend to tenants’ concerns, complaints, and requests and ensure timely resolution.
  
• Monitor the general cleanliness, safety, and maintenance of the property.
  
• Identify and report maintenance issues, faults, and repairs required within the property.
  
• Coordinate with contractors, technicians, and service providers where necessary.
  
• Monitor common areas and ensure they are maintained in good condition.
  
• Assist in ensuring proper adherence to property rules and regulations.
  
• Conduct regular checks of the property and report any security, maintenance, or safety concerns.
  
• Maintain accurate records of maintenance issues, incidents, and other property-related matters.
  
• Follow up on repairs and ensure reported issues are addressed.
  
• Maintain good working relationships with tenants, contractors, and other service providers.
  
• Respond promptly to emergencies and escalate serious issues to management.
  
• Ensure the property remains orderly, secure, and well-maintained.
  
• Perform other related duties as assigned.
  

Interested applicants should send their detailed CV quoting “CARETAKER” as the subject to not later than careers@italgloballtd.com30th September 2026. Only shortlisted candidates will be contacted. Interviews will be conducted on a rolling basis.