Chief Operations Officer (COO).

A medium size deposit taking only microfinance company is looking for a suitable, passionate, and qualified individual to fill the position of Chief Operations Officer (COO).

 

Job Description Summary:

The incumbent will develop and oversee the strategic vision of the company by managing lending operations, providing support and direction to staff in the Operations Department, developing and monitoring adherence to policies and procedures and will report to the CEO on quality and quantity of operations.

 

The COO will be expected to:

 

a) Oversee portfolio management and set up and maintain control guidelines and principles based on best practices.

 

b) Coach, Supervise and consult core business and technical persons across branches ensuring they are adequately trained and operate at a high standard of timeliness and technical competence while ensuring compliance with internal and external controls.

 

c) Monitor and evaluate the company's Key Perfomance Indicators (KPIs) across branches in terms of value and number of: loan disbursements, clients, Portfolio at Risk (PAR), collections and outstanding balance to generate a healthy portfolio.

 

d) Produce timely, detailed management reports as needed for monitoring and management of all business systems and functions.

 

e) Ensure organizational quality through review, update, implementation, and adherence to agreed policies, procedures, and manuals.

 

f) Lead the management committee on product development and design as well as policy review.

 

f) Lead the preparation of budgets and business plans as well as overisght on procurement and other logistics.

 

g) Liaise and maintain relationships with all relevant community and opinion leaders, government officials, and local authorities.

 

h) Oversee credit risk framework, implement credit strategies, policies, and procedures in line with the company's strategy.

 

i) Ensure compliance with regulatory and statutory provisions regarding risk management, prompt reporting of risk positions, and provision of advice on possible resolutions of critical issues.

 

j) Any other duties that may be assigned by the CEO

 

 

 

Summary of Qualifications:

●       This position will suit qualified degree holders, preferably in a business related discipline from a recognized university.

●       A minimum of 7 years of microfinance experience of which 3 years will be in a senior manager capacity; computer skills preferably spreadsheets and understanding loan management apps and core banking systems, keen to details, implementation, follow-up and results oriented.

 

Your application must include a covering letter highlighting relevant experience and key achievements, a detailed CV, a daytime phone contact, valid email address and the names and telephone contacts of three professional referees.

 

Salary: An all-inclusive salary of betwen150,000 to 180,000.

 

When Needed; Immediately