Chief Operations Officer

ABOUT THE COMPANY

From its conception in 1998 NHC Maisha has been on the frontline in the provision of compassionate , affordable high quality healthcare services. We take pride in our highly qualified staff who delivers healthcare services with utmost integrity and professionalism. Our facility is well equipped with the latest medical equipment this enables us to do all sorts of medical procedures.

JOB SUMMARY

Qualifications and Requirements Bachelor's degree in business administration, Operations Management, or related field; MBA preferred.Proven experience in senior leadership roles, with a focus on operations management.Proven executive leadership experience preferably 5+ years in a similar setupStrong leadership, communication, and interpersonal skills.Strategic thinking and problem-solving abilities.Experience developing and implementing operational strategies and initiatives.Demonstrated ability to drive business growth, efficiency, and profitability.Knowledge of business process optimization, supply chain management, and logistics.Financial acumen and budget management skills.Ability to collaborate and build relationships with internal and external stakeholders.Adaptability and resilience in managing change and uncertainty.Interested and qualified candidates should forward their CV to: the Email provided using the position as subject of email.

RESPONSIBILITIES

Develop and execute operational strategies to drive business growth, efficiency, and profitability.Oversee the day-to-day operations of the company, including production, supply chain, logistics, and customer service.Establish operational goals, metrics, and KPIs to measure performance and monitor progress.Collaborate with other senior executives to align operational activities with overall business objectives.Lead and mentor operational teams, providing guidance, direction, and support to ensure optimal performance.Evaluate existing processes, systems, and workflows to identify opportunities for improvement and optimization.Implement best practices, standards, and methodologies to streamline operations and enhance productivity.Manage operational budgets, expenses, and resource allocation to maximize efficiency and minimize costs.Monitor industry trends, market conditions, and regulatory changes to anticipate challenges and opportunities.Lead organizational change initiatives, transformation projects, and business process reengineering efforts.Develop and maintain relationships with key stakeholders, including customers, suppliers, and partners.Ensure compliance with regulatory requirements, quality standards, and industry best practices.Resolve operational issues, challenges, and conflicts in a timely and effective manner.Communicate operational performance, achievements, and challenges to senior management and stakeholders.Drive a culture of continuous improvement, innovation, and operational excellence throughout the organizationProvide to the Board and management key technical and professional advice with regard to the design, development, and implementation of the company’ StrategyPrepare operational reports and management reportsPerform any other related duties as assigned by management

REQUIRED SKILLS

Reporting, Business strategy, Operations planning, Problem solving

REQUIRED EDUCATION

Bachelor's degree