Client Acquisition & Application Specialist

Client Acquisition & Application Specialist

Location: Remote

Employment Type: Full-Time

About the Role

We are looking for a highly detail-oriented and commercially aware Client Acquisition & Application Specialist to manage high-volume job applications while representing our partners in client-facing interactions across Canada and the USA.

This role combines precision execution with professional communication. You will be responsible for submitting 25–30 tailored applications per day, handling inbound and outbound communication, pitching candidate profiles to clients, and supporting onboarding and relationship management efforts.

This is a performance-driven role requiring discipline, accuracy, and structured thinking.

Key Responsibilities

Application Management (70%)

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Submit 25–30 high-quality, tailored job applications per day

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Carefully follow all application instructions and platform requirements

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Customize resumes and application responses based on job descriptions

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Track and manage all submissions using internal systems

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Monitor and respond to application-related emails promptly

Client Outreach & Representation (30%)

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Handle email, phone, and video communications regarding job openings in Canada and the USA

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Pitch and professionally represent partner profiles to prospective clients

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Answer high-level technical questions related to IT support, customer support, and service operations

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Support client onboarding processes

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Maintain strong and professional client relationships

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Follow up on opportunities and maintain accurate communication records

Required Skills & Qualifications

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Exceptional attention to detail with zero-tolerance for errors

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Strong written and verbal communication skills

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Ability to manage high daily output while maintaining quality

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Clear understanding of IT support concepts (L1, L2, L3, SLA, ticketing systems, escalation processes)

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Ability to explain technical concepts in simple business terms

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Strong organizational and time management skills

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Comfortable handling client video meetings and structured discussions

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Ability to work independently and follow defined processes strictly

Preferred Qualifications

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Experience in recruitment, talent acquisition, or job application management

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Exposure to North American job markets (Canada and USA)

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Experience with CRM systems and application tracking tools

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Background in IT support, customer service, or technical environments

Performance Expectations

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Consistently submit 25–30 accurate and tailored applications daily

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Maintain professional communication standards across all channels

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Contribute to successful client onboarding and retention

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Represent partner profiles with confidence and clarity

What Success Looks Like

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High application accuracy with minimal errors

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Strong response rates from job submissions

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Confident client interactions and clear value positioning

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Positive and long-term client relationships

This role is ideal for someone who thrives in structured environments, values precision, and can confidently engage with clients while maintaining high execution standards.

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