Corporate Communication & CSR Executive

ABOUT THE COMPANY

Airtel kenya Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. Headquartered in New Delhi, India, the company ranks amongst the top 3 mobile service providers globally in terms of subscribers. In India, the company's product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed DSL broadband, IPTV, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G, 4G wireless services and mobile commerce. Bharti Airtel had over 339 million customers across its operations at the end of September 2015.

JOB SUMMARY

Support the planning, coordination and execution of Airtel Kenya’s corporatecommunications, media relations, internal communications, CSR andsustainability initiatives.This role is responsible for ensuring effective stakeholder management, projectcoordination, content development, event management, reporting andadministrative support to enhance Airtel Kenya’s Corporate reputation, brandvisibility and social impact agenda.Manages and re-enforces corporate and brand position internally and externally bymanaging company events/activities. Provides innovative direction onyouth-oriented activities and initiatives to meet company goals. Manages andcontrols pre-defined budgets and produces operational documents as mayberequired. Maintains good relations with event Partners and Suppliers so as toachieve the event objectives. Liaises with relevant internal departments whennecessary. Monitors the successes and provides key learnings of event, visitsvarious markets and adapts success stories.

RESPONSIBILITIES

Expected Key ResultsActivities (Detailed KPIs)Corporate Communications· Support implementation of Airtel Kenya’s Corporate comm. Strategy.· Coordinate development & dissemination of material including press releases, briefing notes, internal magazines, stakeholder updates etc·Monitor media coverage and maintain such reports·Supports media engagement activities including press conferences, interviews, briefings·Develop content for internal and external communication channels.·Support crisis communication preparedness through monitoring and issue escalation.· Maintain a data base of photographic and videography files of company related events.Internal Communications·Coordinate employee communication initiatives and engagement campaigns.·Develop and distribute internal communication materials.·support planning and execution of employee events, leadership engagements and town-halls.·Manage content updates for internal communication platforms.CSR & Sustainability· Coordinate planning & implementation of CSR and sustainability projects.· Liaise with NGOs, Government agencies, Community groups and implementation partners as required.· Track project timelines, budgets, deliverables and impact metrics.· Coordinate beneficiary engagements, project launches and handover events.· Maintain CSR project documentation and impact reports.· Support development of sustainability reports and requisite ESG related disclosures.Stakeholder Engagement· Coordinate and attend stakeholder meetings and engagement activities as required.· Maintain stakeholder database and contact records.· Prepare stakeholder engagement reports and follow up actions.Monitoring, Reporting & Administration· Prepare weekly, monthly, quarterly and annual reports on communications and CSR activities. · Maintain records of media coverage, CSR investment & stakeholder engagements.· Monitor achievement of departmental KPIs and prepare performance dashboards.

REQUIRED SKILLS

Corporate communications, Public Relations, Digital content development and editing (social media, blogs, etc.), Brand management, Internal communication, Written communication, Public, corporate relations

REQUIRED EDUCATION

Bachelor's degree