County Business Manager (CBM) - Lodwar and Busia

Location: Lodwar and Busia

Type of Employment: Permanent

Brief on Client

With our focus on sustainable power generation and commercial energy distribution, KUDURA Power East Africa Limited is a leading energy company operating in East Africa. As a Kenyan licensed minigrid developer/operator, we serve 1,000’s of rural electricity consumers in Busia and Turkana Counties through our renewable energy minigrids. We are scaling up to serve 10,000’s in Kenya and other Sub-Saharan countries over the next 3 years. We are an equal opportunity employer, value diversity at our company and do not discriminate on any basis whatsoever – in fact, we encourage applications from female candidates. We are a dynamic and culturally diverse team and keen on keeping it that way in a workplace that is casual, upbeat and hard working. We place emphasis on customer satisfaction and promoting from within. We are looking for results-oriented individuals who exhibit resilience and a long-term commitment to achieving our vision.

Role Summary

As the County Business Manager (CBM) reporting to the COO, you will form an integral part of the operations leadership team where you will play the crucial role in leading the company’s regional operations. You will be responsible for building a customer service and technical team, and managing your customers, their expectations and quality of service provision as well as the functionality and security of our solar energy and distribution assets. As your primary success KPI, your revenue forecast will be centred around strategies to maximise revenue through productive use opportunities, while maintaining a close control on costs to serve those consumers and assets.

Responsibilities

Lead and Inspire:

● Take charge of fostering a thriving work culture by championing a team spirit and maintaining a positive, collaborative environment.

● Uphold high morale and job satisfaction among team members, ensuring a turnover rate below industry standards.

Deliver Excellence:

● Ensure timely and accurate submission of regulatory reports, showcasing company’s commitment to compliance and transparency.

● Spearhead budgeting strategies, optimizing resource allocation for efficient

● operations and sustainable growth.

Drive Revenue and Cost Efficiencies:

● Develop and implement revenue-generating initiatives, maximizing opportunities for sustainable growth.

● Innovate and execute cost management strategies, optimizing operational efficiency while maintaining service quality.

Ensure Operational Reliability:

● Oversee the technical team to maintain top-tier solar generation, distribution, and retail metering systems.

● Implement preventive maintenance measures to ensure consistently high grid uptimes and quality of service.

Community Engagement and Partnerships:

● Cultivate positive relationships with county departments and leadership, showcasing the company as a responsible community partner.

● Collaborate with local NGOs to implement community development projects, aligning with our commitment to social impact.

Strategic Vision:

● Develop and execute strategic plans to enhance organizational efficiency and effectiveness.

● Continuously seek opportunities for innovation, positioning the company as a trailblazer in the renewable energy sector.

Foster Employee Growth:

● Set clear objectives and encourage continuous learning, development, and performance improvement among staff.

● Promote a positive workplace culture that values diversity, inclusivity, and individual contributions.

Mitigate Risks:

● Collaborate with the County Health, Safety, Environment, and Social (HSES) Officer to identify and address potential risks within the region.

● Implement proactive measures to mitigate risks, ensuring a safe and sustainable work environment.

Ensure Compliance:

● Work closely with the County HSES Officer to guarantee compliance with regulatory requirements, fostering a culture of responsibility.

● Establish a robust system to monitor and address compliance issues, maintaining a spotless record in all operations.

Become a Catalyst for Change:

● Embrace diversity and inclusion as pillars of innovation, actively contributing to a workplace where everyone feels valued.

● Be a vital part of a dynamic team committed to achieving financial sustainability and exceeding the company’s regional goals.

Qualifications

● Bachelor’s degree in Business Administration, Management, Engineering or related field;

● Three or more years leadership experience in an operations management role in the rural electrification sector, or at the very least in the renewable solar energy sector;

● Strong leadership and team management skills;

● Excellent communication skills, both verbal and written, with the ability to communicate complex concepts in a clear and concise manner. Proven ability to engage with external stakeholders, including government agencies, regulatory bodies, and community representatives.

● Ability to work under pressure and multitask;

● Strong independent problem-solving skills and attention to detail;

● Strong attention to detail with excellent analytical skills and the ability to interpret complex financial and performance data and provide strategic decision-making insights;

● Strong team management skills, with a focus on fostering collaboration and developing organizational talent and bench strength;

● Outstanding communication and interpersonal skills to effectively engage with and generate high quality detailed reports for stakeholders at all levels;

● Advanced Proficiency in Microsoft Office Suite, Slack, ERP systems and project management methodology and software/systems.

Why Join KUDURA Power?

Joining KUDURA Power East Africa Limited as CBM Turkana offers an exciting opportunity to contribute to electrifying rural Kenya, exceeding SDG7 goals and making a positive impact on East Africa’s energy sector. You will be part of a dynamic team dedicated to driving performance excellence in the minigrid sector, achieving financial sustainability and exceeding the company’s regional goals. We believe that diversity (of race, gender, sexual orientation, religion, ethnicity, national origin, personality type, perspective, and all the other fascinating characteristics that make us different) enriches innovation and our competitiveness in the market. We strive to ensure diverse perspectives inform critical decisions, and we actively work towards ensuring all employees feel like they belong. We also know that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end state. KUDURA Power East Africa Ltd recruits, employs, trains, compensates and promotes individuals based on experiences and demonstrated job performance, regardless of race, colour, religion, sex, marital status, sexual orientation, national origin, HIV/AIDS status, disability, or any other protected characteristics as established by law.