Credit Control Officer

ABOUT THE COMPANY

Old Mutual Kenya provides investment, savings, life assurance, asset management, banking and property and casualty insurance in Africa, Europe, the Americas and Asia. We have over 17 million customers and approximately 61 500 employees.

JOB SUMMARY

KNOWLEDGE & EXPERIENCE Minimum of 4 years relevant experience in Credit Control.Proven experience in a credit control or collections role, ideally within the insurance sector.QUALIFICATIONS Bachelor’s degree in Finance, Accounting, or a related field.CPA(K), ACCA, or an equivalent professional qualification.

RESPONSIBILITIES

Credit Policy Enforcement: Implement and enforce the company's credit control policies and procedures to ensure compliance with internal guidelines and regulatory requirements.Policyholder Management: Conduct credit checks on policyholders and potential clients to assess their creditworthiness and identify potential financial risks.Payment Collections: Track overdue premiums, follow up with policyholders via phone and correspondence, and manage accounts to ensure timely payment of outstanding balances.Carrying out aged debtors report analysis and taking appropriate action as per credit policy.Management of intermediary accounts and reconciliation of debtor accountsPreparation and presentation of credit control reports to managementConducting intermediary visits monthly to enhance relationshipsStakeholder Coordination: Collaborate closely with internal departments (like sales, underwriting, and finance) to resolve discrepancies, facilitate client information, and ensure smooth collection processesPreparation of quarterly IRA reportsPreparation of mid and end year audits

REQUIRED SKILLS

Credit handling, Reporting, General ledger, Customer support, CRM systems

REQUIRED EDUCATION

Bachelor's degree