CREDIT MANAGER
Easy apply
New
Job summary
Bachelor’s Degree or Diploma in Finance, Accounting, Cooperative Management, Banking, or Business Administration.
Min Qualification:
Diploma
Experience Level:
Mid level
Experience Length:
5 years
Job descriptions & requirements
Reports To: Chief Executive Officer (CEO)
1. Job Purpose
The Credit Manager is responsible for managing the SACCO’s loan portfolio by ensuring prudent credit appraisal, effective loan monitoring, and aggressive recovery of overdue loans. The role focuses on strengthening portfolio quality, improving liquidity through enhanced loan repayments, and supporting sustainable growth of the SACCO’s lending activities. The manager will also oversee check-off loan schedules and ensure accurate credit records within the SACCO’s management system.
2. Key Responsibilities
a) Credit Appraisal and Loan Processing
- Receive, review, and evaluate loan applications from members.
- Conduct detailed credit analysis including repayment capacity assessment.
- Prepare loan appraisal reports and recommendations for the Credit Committee.
- Ensure all loans issued comply with SACCO policies and regulatory requirements.
- Monitor loan utilization where necessary.
b) Loan Portfolio Monitoring
- Track loan performance and identify early warning signs of delinquency.
- Maintain accurate loan records and member credit files.
- Generate periodic loan portfolio performance reports.
- Maintain an updated loan aging analysis.
c) Loan Recovery and Delinquency Management
- Develop and implement strategies to recover overdue loans.
- Follow up with members whose loans are in arrears through calls, letters, and visits.
- Prepare recovery plans for non-performing loans.
- Work closely with management to reduce loan defaults and improve portfolio quality.
- Coordinate with guarantors where necessary to recover outstanding balances.
d) Liquidity and Credit Risk Management
- Monitor loan disbursements and repayments to support the SACCO’s liquidity management.
- Provide recommendations on loan repayment structures that improve cash flow.
- Assist management in maintaining a healthy loan portfolio and improving monthly loan recoveries.
e) Check-off Administration
- Prepare and reconcile monthly check-off schedules.
- Ensure accurate submission of loan deductions to employers.
- Follow up on delayed or missing remittances from employers.
- Maintain proper records of check-off deductions and member balances.
f) System and Records Management
- Maintain accurate loan records in the SACCO management system.
- Ensure proper utilization of Microsoft Dynamics 365 for loan processing, reporting, and portfolio monitoring.
- Generate credit reports and portfolio analytics using system data.
g) Leadership and Team Support
- Provide leadership in credit management processes within the SACCO.
- Support management in strengthening credit policies and procedures.
- Mentor junior staff involved in credit administration where applicable.
- Participate in credit committee meetings and provide professional advice on credit decisions.
3. Key Performance Indicators (KPIs)
- Reduction of non-performing loans (NPLs).
- Improvement in monthly loan recoveries.
- Growth in quality loan portfolio.
- Accuracy and timeliness of check-off schedules.
- Timely loan appraisal and processing.
- Portfolio at risk maintained within acceptable SACCO standards.
4. Qualifications and Experience
- Bachelor’s Degree or Diploma in Finance, Accounting, Cooperative Management, Banking, or Business Administration.
- Minimum qualification of CPA SECTION 2
- Minimum 5 years’ experience in credit management within a SACCO, microfinance, or financial institution.
- Demonstrated experience in loan recovery and delinquency management.
- Experience in check-off loan administration.
- Proven experience using Microsoft Dynamics 365 or similar financial/ERP systems.
5. Required Skills and Competencies
- Strong credit analysis and loan appraisal skills.
- Knowledge of SACCO lending policies and procedures.
- Experience in loan recovery and debt collection.
- Good understanding of liquidity management in financial institutions.
- Leadership and decision-making ability.
- Strong negotiation and communication skills.
- High level of integrity and professionalism.
- Proficiency in Microsoft Office and financial systems.
6. Personal Attributes
- Results-oriented and proactive.
- High level of accountability and reliability.
- Strong problem-solving ability.
- Ability to work under pressure and meet deadlines.
7. Working Relationships
Internal: CEO, Accountant, Credit Committee, SACCO Staff
External: SACCO Members, Employers (check-off institutions), Guarantors, Debt recovery partners
Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
