CUSTOMER IMPLEMENTATION SPECIALIST

ABOUT THE COMPANY

We are a Business Process Outsourcing company in Kenya. We offer reliable data annotation, customer support, and outsourced HR services.

JOB SUMMARY

Client Implementation Specialist – On-site in Kenya 📍 Schedule: Monday to Friday, 11:00 a.m. – 8:00 p.m. EST 📌 Position: Full-timeAre you passionate about helping others succeed? Join our team as a Launch and Integration Specialist, a key role in transforming each new sign-up into a sales-ready partner in a matter of hours.Main Responsibilities:-System onboarding and activation..Delivering digital resources from day one.-Optimizing sales funnels and social media.-Integrating into the community and support groups.-Quality control and metrics reporting.Requirements- 1-2 years of experience in digital onboarding, customer success, community management, or social media setup.- Advanced English level (C1)- Strong organizational and technical skills; ability to manage multiple setups simultaneously.- Proficiency in Excel is essential.- Initiative with exceptional time management and personal accountability.- Highly proactive, solution-oriented, and able to work independently.- Goal-oriented, competitive, and passionate about helping others succeed.Skills:Technical onboardingExcel proficiencyOrganizationCommunicationCustomer serviceSocial media optimizationCommunity managementProblem-solvingAttention to detailGoal-oriented

RESPONSIBILITIES

-System onboarding and activation..Delivering digital resources from day one.-Optimizing sales funnels and social media.-Integrating into the community and support groups.-Quality control and metrics reporting.-System onboarding and activation..Delivering digital resources from day one.-Optimizing sales funnels and social media.-Integrating into the community and support groups.-Quality control and metrics reporting.

REQUIRED SKILLS

Customer service, Customer support, CRM systems, Project implementation, Marketing

REQUIRED EDUCATION

High, secondary school