Deputy Director, Compliance - WASREB

The Water Services Regulatory Board (WASREB) is the national regulator for water and sanitation services. Established under Sections 70 and 72 of the Water Act,
2016 (No. 43 of 2016), its principal objective is to protect consumers’ interests and rights in the provision of water services.
Pursuant to Section 72(1)(b) of the Water Act, 2016, WASREB’s regulatory mandate is organised around four primary operational pillars: economic regulation, standards setting and enforcement, consumer protection, and inclusive development.
The Board undertakes economic regulation by evaluating and approving cost-reflective water and sewerage tariffs, thereby supporting the financial sustainability of Water Service Providers (WSPs) while maintaining affordability. It also sets and enforces national standards by licensing WSPs, establishing key performance indicators (KPIs), and monitoring compliance across all 47 counties.
To safeguard the public interest, the regulator maintains robust dispute-resolution mechanisms for addressing consumer complaints and audits utility performance. In advancing the socio-economic agenda, it issues targeted regulatory guidelines and coordinates financing strategies to progressively expand infrastructure and ensure equitable access to basic water services for marginalised, rural, and low-income urban communities.
In addition, the Board maintains a national database and information system on water services, reports annually to the public, and advises on related matters.
To strengthen our capacity, Board wishes to recruit qualified and dedicated staff to fill the following vacant positions:
Job Descriptions and Specifications
Deputy Director, ComplianceWASREB GRADE 3
 Job Description
The duties and responsibilities will entail-
(i) Developing, implementing, and reviewing compliance and enforcement strategy;
(ii) Developing and reviewing standards and guidelines for the compliance function;
(iii) Monitoring the implementation of standards and guidelines for the compliance function;
(iv) Ensuring surveillance of the sector through inspections, including compliance with standards for design, asset development & Management, Water quality, Operation & Maintenance, governance, Non-Revenue Water, and human resources;
(v) Establishing and recommending criteria for implementing the Special Regulatory Regime (SRR);
(vi) Spearheading inspections of water works and water services to ensure that such works and services meet the prescribed standards;
(vii) Monitoring progress in the implementation of the National Water Services Strategy;
(viii) Ensuring review and analysis of water and wastewater quality reports.
(ix) Monitoring and analyzing the performance of Water Service Providers.
(x) Coordinating capacity building of water service providers and County Governments on compliance matters.
(xi) Coordinating the division’s budgeting and Cost containment within the budget.
(xii) Managing performance management reviews for the Department.
(b) Job Specifications
For appointments for this grade, an officer must have: -
(i) A minimum of fifteen (15) years cumulative relevant work experience, three (3) at the level of Assistant Director, Compliance and Enforcement or in a comparable and relevant position;
(ii) Bachelor’s degree in any of the following disciplines: Engineering, Law, Business, Economics, Analytical chemistry, chemistry, Biochemistry, Information Communication Technology (ICT), or equivalent qualification from a recognized institution;
(iii) Master’s degree in any of the following disciplines: Engineering, Law, Business, Economics, Analytical chemistry, Chemistry, Biochemistry, Information Communication Technology (ICT), or equivalent qualification from a recognized institution;
(iv) Certificate in Leadership Course lasting not less than 4) four weeks from a recognized institution
(v) Membership with a relevant professional body, where applicable and in good standing;
(vi) Proficiency in computer applications; and Demonstrated merit and ability as reflected in work performance and results.
How to Apply:
All applications must be accompanied by a copy of the National Identity Card, detailed Curriculum Vitae and copies of all relevant academic and professional certificates and should be addressed to:
The Chief Executive Officer,
Water Services Regulatory Board,
P.O. Box 41621- 00100,
Nairobi
Further details regarding the requirements for the vacancies can be found on the Board’s website www.wasreb.go.ke.
All applications accompanied by a detailed Curriculum Vitae and copies of all relevant academic and professional certificates should be addressed to:
The Chief Executive Officer
Water Services Regulatory Board
P.O. Box 41621- 00100
Nairobi.
To be received not later than 23.59 hours on Monday 16th November, 2026 the applications should be submitted only through electronic means.
They should be sent via www.wasreb.go.ke through the vacancy’s portal; with only ‘POSITION APPLIED FOR’ as the subject line.
WASREB is an equal opportunity employer and encourages applications from persons with disabilities, youth, minorities, marginalised communities and other
under-represented groups."
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