Design Operations Lead
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Job summary
As our Design Operations Lead, you’ll lead our remote team of four designers and own how the team performs and develops. Your mission is to deliver high-quality work within our service levels while continuously improving the processes, systems, and tools that make the team faster and easier to scale.
Min Qualification:
Bachelors
Experience Level:
Mid level
Experience Length:
4 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Remote (Work From Home), Kenya
Job descriptions & requirements
Job Description:
Do you enjoy leading designers, improving how work gets done, and using systems, automation, and AI to raise both quality and speed? Keep reading!
At Limepack, every customer design needs to become accurate, production-ready packaging artwork: quickly, consistently, and without mistakes.
As our Design Operations Lead, you’ll lead our remote team of four designers and own how the team performs and develops. Your mission is to deliver high-quality work within our service levels while continuously improving the processes, systems, and tools that make the team faster and easier to scale.
This is a hands-on leadership role. You’ll improve workflows and coach the team, but you’ll also use your pre-press and production expertise to review complex artwork, solve production challenges, and step into design production when needed.
Your responsibilities and impact
Your focus will be on building a high-performing Design operation while staying close enough to the work to support the team when needed:
● Improve how we work: Identify bottlenecks and repetitive work, then build smarter workflows, systems, automations, and AI-supported processes that make the team faster and easier to scale.
● Lead and develop the team: Create structure, clarity, and accountability across our remote Design team through strong planning, feedback, performance follow-up, and individual development.
● Own artwork quality: Maintain a high quality bar, review complex customer artwork, and catch issues before they reach customers or production.
● Collaborate across Limepack: Represent Design across the business and improve how the team works with colleagues throughout the customer and production journey.
● Stay hands-on: Step into customer design production when needed, from reviewing and correcting artwork in Illustrator to helping the team through busy periods.
What success looks like: You’ll quickly take ownership of the Design operation, establish a strong management rhythm, and start implementing measurable process improvements. Within your first three months, you and the team should consistently keep 99.9% of customer design requests within our two-hour service level.
Who you are
● You are an operational leader: You enjoy keeping a team organised, prioritising workloads and making sure deadlines are consistently met. You are comfortable creating structure in a fast-moving environment where both speed and accuracy matter.
● You have a sharp eye for quality: You notice the details others miss, take ownership of the final result, and want to catch mistakes before they reach customers or production.
● You are always looking for a better way: Inefficient processes and repetitive manual work make you want to fix them. You enjoy building smarter systems and exploring automation and AI to reduce errors, save time, and help the team work better.
● You enjoy helping people succeed: You give clear, actionable feedback, create accountability, and genuinely enjoy developing people and raising the standard of the team.
● You are a hands-on leader: You’re comfortable switching between leading the team, improving processes, reviewing artwork, and jumping into production yourself when needed. You care more about getting the job done well than staying within a narrow job description.
Your Experience
To succeed in this role, you should bring a strong combination of production design expertise, pre-press knowledge, operational thinking, and people coordination or leadership.
● You have 4+ years of relevant experience in graphic design, pre-press, packaging, print production, production artwork, or a similar production-focused field.
● You have strong hands-on experience producing, reviewing, correcting, and preparing production-ready artwork for professional print, including improving low-quality or unsuitable customer files.
● You have advanced Adobe Illustrator skills and a strong understanding of professional print preparation, including vector graphics, CMYK, spot colours, and production artwork.
● You have experience working in high-volume, deadline-driven environments and improving workflows, systems, or processes, ideally using automation or AI to increase speed, reliability, and scalability.
● You have experience leading or coordinating designers or production workflows and are comfortable owning a small remote team while remaining hands-on. We are also open to someone ready to take their first formal leadership step who has demonstrated strong ownership and operational capabilities.
Who We Are
Limepack is a profitable Copenhagen-based European scale-up making custom-branded takeaway packaging accessible to businesses of all sizes. Since 2018, we’ve expanded across 14 countries by partnering with European manufacturers to offer faster, more affordable, and more sustainable packaging solutions.
We’re growing fast: we’ve been named a Børsen Gazelle three years in a row for exceptional revenue growth (Limepack.com/growth), and our ambition is to triple revenue over the next three years.
Today, we’re a team of 33 people, including 14 remote colleagues. We put a lot of emphasis on building a great place to work, and we’re proud to be a certified Happy Workplace (Limepack.com/happy). 🚀
We offer:
● A 37-hour a week full-time remote position with a fixed salary according to experience (Mon-Fri, max 1-2 hours away from CET).
● A competitive salary, 6 weeks of paid time off, pay during sick days and generous paid parental leave.
● Overtime is generally not expected but would be compensated.
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