Director, Franchise Operations – Mid Africa

ABOUT THE COMPANY

The Coca-Cola Company is the world’s largest beverage company, refreshing consumers with more than 500 sparkling and still brands. Led by Coca-Cola, one of the world’s most valuable and recognizable brands, our Company’s portfolio features 20 billion-dollar brands including, Diet Coke, Fanta, Sprite, Coca-Cola Zero, vitaminwater, POWERADE, Minute Maid, Simply, Georgia, Dasani, FUZE TEA and Del Valle.

JOB SUMMARY

Qualifications & Requirements:Bachelor’s degree in business, Engineering, Marketing, Finance, or related field required12+ years of CPG experience in sales, commercial operations, franchise, or trade marketing; experience partnering with bottlers is a strong plus.Proven track record delivering near-term commercial results while building longer-term capabilities with cross-functional teams.Strong analytical skills and comfort with multiple data sources (e.g., NielsenIQ, Kantar, sell-in/sell-out, cooler telemetry/IoT, footfall/mobility, geospatial & sociodemographic); demonstrated ability to source new data when needed.Fluency in BI tools (e.g., Power BI) and advanced Excel; SQL/Python are a plus but not required.Ability to influence without direct authority, manage senior stakeholders across cultures, and communicate insights simply and persuasively.Understanding of local market dynamics.Willingness to travel as required to support franchise team and partner engagement.

RESPONSIBILITIES

Franchise & Bottler LeadershipEnsuring clarity, alignment, and follow‑through across Franchise, bottler, and cross‑functional stakeholders.Provide senior thought leadership with the bottler, shaping a focused agenda that balances short‑term execution priorities with a long‑term capability and growth roadmap.Lead joint performance routines across revenue, volume, share, distribution, visibility, and asset productivity; drive corrective action plans with clear ownership, timelines, and impact targets.End‑to‑End Integration & OrchestrationAct as the core horizontal integrator, connecting Commercial, Marketing, RGM, Finance, Supply, and Insights to ensure cohesive planning and execution.Ensure commercial priorities and marketing strategies are fully aligned, sequenced, and resourced across the Franchise and system.Identify interdependencies, risks, and trade‑offs across initiatives and proactively drive resolution.Budget, Performance & GovernanceOrchestrate the cross‑functional operating and budget agenda, ensuring investments are aligned to priorities and performance expectations.Own Franchise‑level Direct Marketing Investment effectiveness, translating insights into actionable interventions and performance decisions.Maintain disciplined operating rhythms, governance forums, and escalation mechanisms to ensure results delivery.Execution Excellence & Results DeliveryOrchestrate outcome‑focused sprints on pricing compliance, in‑store visibility and displays, cooler placement and productivity, and outlet expansion.Co‑lead route‑to‑market improvements and pilots (direct, indirect, micro‑distribution) with the bottler; scale proven models.Anticipate and mitigate operational, supply, and competitive risks through proactive scenario planning and issue resolution.Franchise Capability & Ways of WorkingAct as a senior capability leader for the Franchise team, strengthening end‑to‑end thinking, execution management, and cross‑functional collaboration

REQUIRED SKILLS

Compliance, Business strategy, Business performance monitoring, Business management, Marketing

REQUIRED EDUCATION

Bachelor's degree