Job descriptions & requirements
ABOUT THE COMPANY
Founded in 1999 as an imaging and content company, SALIX has expanded its operations to include full-service litigation support, business process outsourcing, and workflow automation.
SALIX has a global footprint, with headquarters and sales offices in Cincinnati, Ohio, and service facilities in Kenya and India. We have worked with over 2,500 of the fastest growing and most successful businesses in our region, including all local Fortune 500 companies, and many regional leaders, such as Cincinnati Children’s Hospital and The Columbus Dispatch.
At SALIX, we are committed to exceeding your expectations with world-class service and the highest level of integrity. Our veteran in-house team of industry leading experts can offer recommendations and will utilize the most advanced technology available to meet your needs.
If you’re looking for a proven partner to help you reproduce, create, display, collect or manage your organization’s content, SALIX is right for you. Call a SALIX solution specialist today!
JOB SUMMARY
QualificationsHands-on experience with file uploads, error resolution, and process troubleshooting. Working knowledge of SQL or PowerShell and Excel Macros/VBA. Prior exposure to EDI 834 transactions is a strong plus. Proven experience with WEX, VBA systems, KUBRA, and AbsenceSoft is critical. Ability to operate independently with minimal day-to-day oversight.
RESPONSIBILITIES
Serve as the primary liaison with external data-trading partners to develop, maintain, and support file specifications and integrations.Configure, modify, test, and maintain EDI maps, file processes, and system interfaces.Analyze business workflows and translate requirements into technical design specifications.Troubleshoot file failures, data discrepancies, and integration issues related to uploads and system workflows.Coordinate testing, implementations, and upgrades for new and existing clients.Support onboarding and ongoing maintenance of file-based integrations.Ensure compliance with data-handling, reporting, and accuracy standards.Identify and drive performance, reliability, and automation improvements across file transfer processes.Collaborate closely with internal operations, engineering, and client-facing teams to deliver client-focused solutions.If successful, you will be focusing on the following key areas: FMLA / Absence ManagementConfigure new employersSet up and process file feedsManage ongoing file processing and issue resolutionWEX IntegrationsOnboard new clientsApprove and process file feedsPerform ongoing system and file maintenanceFile OperationsManage manual eligibility, contribution, and demographic file uploadsMonitor recurring file processes and resolve exceptions
REQUIRED SKILLS
Economics and business, Business strategy, File management and data back-up, Operations planning
REQUIRED EDUCATION
Diploma, Associate's degree
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