Employee Experience & Engagement Lead

ABOUT THE COMPANY

BURN is an eclectic group of designers, builders, and visionaries who are committed to making stoves that can transform lives and save forests. Our goal is not just to provide clean burning wood and charcoal stoves but to provide a range of super fuel efficient stoves for the 2 billion people who will inhabit sub Saharan Africa by 2050. Read below to find out a bit more about the members of the team.

JOB SUMMARY

Skills and Experience6–10+ years in Employee Experience, HR, OD, engagement, internal comms, or culture roles (multi-site/manufacturing is a plus).Demonstrated experience running surveys, focus groups, and action planning with leaders.Strong data storytelling (Excel/Sheets; dashboarding is a plus).Vendor and budget management experience.High trust and discretion (confidentiality is non-negotiable)Influence without authority; facilitation and stakeholder managementStructured programme management; strong follow-throughClear, human communication—especially during change

RESPONSIBILITIES

Listening & insights (EX diagnostics)Run the annual Employee Satisfaction Survey (ESS) and quarterly/monthly pulse surveys (design, comms, rollout, analysis, reporting).Lead focus groups/listening sessions and translate themes into root causes and actions.Build and maintain a simple EX insights dashboard (engagement, onboarding, recognition, key themes, action closure).Action planning & governanceFacilitate post-survey action planning with leaders (priorities, owners, timelines, success measures).Track delivery via an “EX Action Log” and drive closure discipline (with evidence of completion).Identify hotspots/risks (attrition signals, morale drops) and propose interventions to CTHO/ELT.Culture & recognition systemsOwn recognition strategy: Employee of the Month, values awards, peer-to-peer recognition, service awards.Ensure fairness, transparency, and consistency of recognition across sites and departments.Build and manage a culture champions network (site/department reps) to amplify initiatives and feedback loops.Training programme planning & prioritisation: Partner with CTHO to plan annual training priorities (onboarding effectiveness, leadership behaviours, culture, wellbeing), aligning training activities to engagement and retention goals.Training impact & continuous improvement: Review training feedback and participation trends, identify gaps or improvement areas, and recommend enhancements to training approaches, formats, and rollout strategies across locations.Onboarding & buddy programmeDesign and continuously improve onboarding (pre-boarding → Day 1 → 30/60/90-day check-ins).Own the buddy programme and hiring manager onboarding toolkit; ensure compliance and quality.Wellbeing & psychosocial safetyManage counselling/EAP provider (if applicable): SLA, utilisation trends, access and awareness, confidentiality messaging.Coordinate well-being calendar and critical incident support protocol (in partnership with HR/HSSE).Engagement moments & events (strategic oversight)Own annual EX calendar and budget; oversee delivery of: Annual Gala Dinner, Sports Day, team building rhythm, recognition moments.Set event standards, ROI measures and post-event improvement actions.Internal communications & change supportPartner with People/Comms to deliver clear employee communications (EX newsletter, FAQs, policy awareness campaigns, change comms support).

REQUIRED SKILLS

Human resource and personnel development, Employee relations and consultations, Labour/employment law, Talent management and planning, Employee guidelines and onboarding

REQUIRED EDUCATION

Bachelor's degree