Engineer - Revenue Management (Convergent Charging System and Billing)

ABOUT THE COMPANY

Safaricom, Ltd is a leading mobile network operator in Kenya. It was formed in 1997 as a fully owned subsidiary of Telkom Kenya. In May 2000, Vodafone Group Plc of the United Kingdom acquired a 40% stake and management responsibility for the company. Safaricom employs over 1,500 people mainly stationed in Nairobi and other big cities like Mombasa, Kisumu, Nakuru and Eldoret in which it manages retail outlets. Currently, it has nationwide dealerships to ensure customers across the country have access to its products and services.

JOB SUMMARY

QualificationsA degree in IT, Computer Science, Telecommunications, Electrical Engineering or a related field.At least 3 years of relevant working experience.Strong skills in Linux/Unix skills and database, including MySQL and PostgreSQL.Software development skills in Java or Python.A team player with strong organizational and attention to detail.Experience with Huawei Convergent Billing System (CBS) is an added advantage.Experience in designing, configuring, and deploying enterprise products and services will be an added advantage.Knowledge of GSM technologies.Knowledge of Artificial Intelligence, Robotic Process Automation (RPA), and Cloud technologies is an added advantage.Skills in system analysis and design are an added advantage.

RESPONSIBILITIES

Participating in the product development lifecycle to achieve faster timetomarket.Translating business and customer requirements into technology specifications that meet current and future needs.Designing, configuring, and deploying enterprise-grade products and services, including bespoke and complex solutions for corporate clients.Conducting platform operation and maintenance activities.Researching, reviewing, and recommending emerging technologies and innovative customer solutions, and collaborating with stakeholders for technology adoption.Supporting quality assurance by executing unit tests, system integration tests (SITs), and user acceptance tests (UATs) for new products and services.Ensuring quality and accuracy while addressing all customerrelated issues.Demonstrating a deep understanding of customer operations.Collaborating effectively with team members, enterprise commercial teams, and other technical squads.  Automating and digitizing processes to improve efficiency.

REQUIRED SKILLS

Relational databases (SQL), Account management, Router and switch management, Agile and Lean methodologies

REQUIRED EDUCATION

Bachelor's degree