Location: Remote – Kenya
Employment Type: Full-Time
Working Hours: 40 hours per week
Monthly Salary: KES 45,000 gross
Performance Bonus: 0.5% on sales attributed to the representative
Job Summary
We are seeking a fluent English–French Bilingual B2B Telephone Sales Representative based in Kenya to join our remote sales team. The successful candidate will be responsible for making outbound business-to business (B2B) calls to introduce and sell industrial coding and marking machines, spare parts, multi-brand ink, and other consumables.
The ideal candidate should have excellent telephone communication skills in both English and French, previous experience in telephone or B2B sales, and the ability to engage business customers, identify sales opportunities, and maintain consistent follow-ups.
This role requires a proactive, target-driven individual who can work independently in a remote environment while maintaining accurate sales records and building a strong pipeline of prospective customers.
Key Responsibilities
• Make outbound B2B sales calls to businesses to introduce and promote industrial coding and marking machines, spare parts, inks, and consumables.
• Communicate professionally with prospective customers in both English and French.
• Identify potential customers, understand their business needs, and present relevant products and solutions.
• Generate qualified leads and develop relationships with business prospects.
• Follow up with prospects through email and telephone to nurture leads and convert opportunities into sales.
• Accurately record every call attempt, customer interaction, outcome, and follow-up activity in CloudTalk and HubSpot.
• Maintain an organized sales pipeline and ensure all customer information is up to date.
• Work towards assigned sales targets and contribute to overall revenue growth.
• Handle customer questions professionally and provide accurate product information.
• Coordinate with relevant team members to support the sales process and ensure effective customer engagement.
• Maintain professionalism, consistency, and productivity while working remotely.
Qualifications and Requirements
• A university degree in a relevant field.
• Fluency in both English and French, with strong verbal and written communication skills in both languages.
• Previous experience in telephone sales, telemarketing, outbound sales, or B2B sales.
• Strong persuasion, negotiation, and customer engagement skills.
• Ability to identify sales opportunities and build relationships with business customers.
• Good computer skills and the ability to use CRM systems and communication tools.
• Strong organizational skills and attention to detail when recording calls and managing follow-ups.
• Self-motivated, disciplined, and comfortable working independently in a remote setting.
Remote Work Requirements
Candidates must have access to:
• A reliable computer suitable for daily sales activities.
• A quality headset for professional telephone communication.
• A quiet, private workspace free from unnecessary distractions.
• A stable and reliable internet connection.
• A backup connectivity plan to minimize disruptions during working hours.
Compensation and Benefits
• Gross monthly salary: KES 45,000.
• Performance bonus: 0.5% on sales attributed to the representative.
• Work arrangement: Fully remote, based in Kenya.
• Working schedule: 40 hours per week.
Skills Assessment
Shortlisted candidates will be required to complete a 30-minute skills test as part of the assessment process.
Ideal Candidate Profile
The ideal candidate is confident speaking with business decision-makers, fluent in English and French, comfortable making high volumes of outbound calls, and capable of maintaining accurate records while following up consistently. Experience selling technical, industrial, manufacturing, or business-to-business products will be an added advantage.