Facilities & Admin Assistant

ABOUT THE COMPANY

At Teleperformance, we provide industry-leading customer experiences and digitally powered business services for the world’s best brands. A globally diverse and inclusive company, we are a work family of more than 420,000 serving more than 170 countries and speaking 265 languages and dialects. We combine cutting-edge innovation with human understanding and empathy to deliver a comprehensive suite of best-of-breed services and end-to-end business solutions to integrate and optimize front-office customer support, back-office functions, and business operations. Our knowledge services portfolio applies Design Thinking and intelligent analytics to help companies optimize business processes and accelerate digital transformation. Because people and processes are the core of our business, we believe in hiring and nurturing top talent. Join our global network where the possibilities are endless, and everyone can make a difference. We are a socially responsible company that manages with a clear purpose and has been recognized in 2023 within the Top 5 of the World’s Best Workplace’s.
We are customer experience management experts.

JOB SUMMARY

Facilities & Admin is accountable for processes and teams in one or more of the following areas: Facilities Management (e.g., property management, purchasing related to facilities, vehicle fleet management, etc.) Facilities Planning (e.g., space planning, facility infrastructure condition assessment, etc.). Facilities Security (People/Facilities) Planning maintenance programs for building and grounds of an organization including the upkeep of equipment and supplies. Coordinating contractors for projects where required •Overseeing the planning of space allocation and changes

RESPONSIBILITIES

Helps with management of the office equipment.Plan & coordinate administrative procedures, systems, and devise ways to streamline processes.Issuance & management of ID and Badge Access cards to new employees, outsource and visitors for all site common areas (activation, deactivation, and reactivation) Handles security incident concerns, ticket creation, reports, and investigation. Provides solution and action as needed.Performs daily operational site inspection, takes, or scheduled corrective action and completes appropriate paperwork.Maintains all Facilities and other related documents in an orderly manner as subject to audit or company requirements.Replies to emails and other queries received from internal clients and support groups.A professional friendly face to greet visitors, employees, and clients at our front desk/reception area.Regularly interacts with all the site staff members including finance, operations, security and technical.Assists with maintaining site in a manner that provides for employee’s safety and ensures the facility meets health and safety requirements and that equipment complies with legislation and company standards.Monitors cameras, alarm logs, badge audits, visitor logs, incident reporting, and other related security itemsAssists in administering on site events, i.e., catering, setup. Manage the room’s reservations and schedules meetings.Schedules transport and assists with arrangements as needed.Requirements Degree/Diploma in Business Administration, Business Management, Commerce, Engineering or Supply Chain Management.Work experience in a reputable Organization in a similar role for at least 2 yearsStrong organizational skills and attention to detail.Strong verbal and written communication skills in English (business fluent) Organization sensitive and able to maneuver between various / conflicting interests. Having the drive to realize objectives and combine various goals as a personal ambition.Being able to build strong and positive relationships in a complex international environment .Excellent problem solving, judgment and decision-making skills.Empathic personality who can understand the feelings of others and reflect on them.We thank all applicants for their interest. However, due to the large volume of applications we receive, only shortlisted candidates will be contacted.

REQUIRED SKILLS

Office supplies management, Logistics planning and management, Documentation and record keeping, Office reception, Compliance, Office administration, management

REQUIRED EDUCATION

Diploma, Associate's degree