Field Service Engineer (Electronics & Mechatronics)

Key Responsibilities 

∙ Install and commission aesthetic medical equipment at customer clinics.

∙ Perform preventative maintenance and scheduled servicing. 

∙ Diagnose and repair electrical, electronic and mechanical faults. 

∙ Troubleshoot equipment both on-site and remotely. 

∙ Test, calibrate and verify equipment performance following repairs.

∙ Maintain detailed service reports and maintenance records. 

∙ Provide technical support and basic operational training to customers.

∙ Manage spare parts inventory and recommend replacement parts when required.

∙ Travel throughout Kenya and, where required, other East African countries to support customers. 

Qualifications 

∙ Bachelor’s Degree or Diploma in: 

i. Mechatronics Engineering 

ii. Electrical & Electronic Engineering 

iii. Electronic Engineering 

iv. Biomedical Engineering 

v. Or a closely related engineering discipline 

∙ Minimum 2 years’ experience in equipment maintenance, technical support, field  service or industrial machinery. 

∙ Strong electrical and electronic troubleshooting skills. 

∙ Ability to read electrical wiring diagrams and technical manuals. 

∙ Experience using diagnostic tools such as multimeters and basic electronic test equipment.

∙ Good mechanical aptitude and problem-solving ability. 

∙ Strong communication and customer service skills. 

∙ Willingness to travel frequently. 

∙ Valid Kenyan driving licence (or willingness to obtain one). 

Desirable Skills 

Experience working with any of the following is an advantage: 

∙ Medical equipment 

∙ Industrial automation 

∙ Manufacturing machinery 

∙ Laboratory equipment 

∙ Electronics repair 

∙ Refrigeration and cooling systems 

∙ Pumps, motors and power supplies 

∙ PCB diagnostics and soldering 

What We Offer 

∙ Competitive salary based on experience. 

∙ Comprehensive product training. 

∙ International factory training with our manufacturing partners. 

∙ Opportunity to become a specialist in advanced medical aesthetic technology.

∙ Career progression into a senior regional technical role as the company expands across East Africa. 

∙ Travel opportunities. 

∙ Supportive and innovative working environment. 

Why Join the Client Company? 

They are building one of East Africa’s leading medical aesthetics companies. If you are passionate about technology, enjoy solving technical challenges, and want to work with cutting-edge equipment while developing specialized skills, we’d love to hear from you.