Field Service Technician
Wartsila East Africa Ltd.
Today
Job descriptions & requirements
ABOUT THE COMPANY
Wärtsilä Eastern Africa Limited was established in August 1997 to market and sell power plants and marine Engines in the Eastern Africa Region. (Kenya, Tanzania, Uganda, Eritrea, Rwanda, Seychelles, Ethiopia, Burundi, Republic of Sudan and Republic of South Sudan).
JOB SUMMARY
Education- Diploma/Degree In Mechanical/Marine Engineering
RESPONSIBILITIES
Performing maintenance and repair jobs in relation to other products of Wärtsilä corporationFulfil tasks given by the Field Service Team LeaderUse & maintain shop & field tools in accordance with good mechanical-work practicesPrepare & submit parts requisitions as requiredMaintain current individual time sheets & expense records to support the timely invoicing of jobs to customersTo maintain a professional appearance & conductTo maintain the quality & efficiency of mechanical work performed (as measured by warranty costs), & in accordance with manufacturers specifications & ISO proceduresAccurate & timely care of Wärtsilä specialty tools (field & shop) used to perform service workEnsure customer satisfaction with job performance through positive interactions with customersConform with & abide by all regulations, policies, work procedures & instructionsConform to all safety rules & use of all appropriate safety equipmentAdopt a pleasant, adaptable attitude to assist Company staff with any "ad-hoc" duties that may be requiredSubmit accurate and high-quality service work reports within 48 hours of returning home from assigned jobsPromote Wärtsilä Products and Services.
REQUIRED SKILLS
Compliance, Equipment and tool maintenance, Tool operation and maintenance, Troubleshooting
REQUIRED EDUCATION
Diploma, Associate's degree
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