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Freelancer – institution...

ITM Tanzania Limited

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Job descriptions & requirements


About The Job

  • The Freelancer Sales Representative will be responsible for identifying and prospecting
  • potential institutional customers, promoting BURN Institutional Stoves, managing customer
  • relationships, supporting sales conversion, and ensuring strong repayment follow-up where
  • applicable. The role focuses on driving pipeline growth, generating qualified leads, and
  • supporting clean cooking adoption in institutions such as schools, hotels, hospitals, and
  • other large-scale cooking facilities.

Responsibilities

  • 1. Prospecting & Lead Generation
  • Identify and approach potential institutional customers within assigned regions.
  • Generate 3–5 warm prospects daily.
  • Conduct field visits and customer engagement activities to create awareness of BURN
  • Institutional Stoves.
  • Capture and submit accurate customer and prospect data on KOBO on a timely basis.
  • Ensure all lead information entered into KOBO is complete, accurate, and updated
  • regularly.
  • Build and maintain a strong sales pipeline with accurate customer information.
  • 2. Sales Conversion
  • Achieve a minimum sales conversion rate of 20% from qualified leads.
  • Present product demonstrations and explain the benefits of BURN Institutional Stoves.
  • Educate customers on cost savings, fuel efficiency, time savings, and environmental
  • impact.
  • Support the customer journey from prospecting to deal closure.
  • Work closely with the installation team where necessary to support customer
  • onboarding, site assessments, and successful installation processes.
  • Coordinate effectively with internal teams to ensure smooth customer experience and
  • timely delivery.
  • 3. Customer Relationship Management
  • Maintain professional relationships with customers and stakeholders.
  • Conduct regular follow-ups on prospects and existing customers.
  • Address customer concerns promptly and escalate issues where necessary.
  • 4. Repayment Follow-Up
  • Monitor customer repayment performance where PayGo or financing models are
  • applicable.
  • Ensure repayment efficiency is maintained at 100%.
  • Follow up with customers on overdue payments and provide timely updates to
  • management.
  • 5. Pipeline & Reporting
  • Maintain and update daily sales pipeline reports.
  • Share daily and weekly activity reports with the Key Account Manager.
  • Track customer progress from lead generation to conversion and after-sales follow-up.
  • 6. Market Intelligence
  • Gather competitor and market information within assigned territories.
  • Provide feedback on customer needs, market trends, and opportunities for growth.

Requirements

  • Qualifications & Skills
  • Diploma or degree in Sales, Marketing, Business, or related field is an added advantage.
  • Strong communication and negotiation skills.
  • Ability to work independently and meet targets.
  • Experience in field sales, institutional sales, or clean energy solutions is an added
  • advantage.
  • Good reporting and customer relationship management skills.
  • Ability to conduct field visits and engage institutional decision-makers professionally.
  • Desired Attributes
  • Self-driven and result-oriented.
  • High level of integrity and professionalism.
  • Strong interpersonal and networking skills.
  • Ability to manage multiple prospects and follow-ups effectively.

Apply now
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