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Skills Assessment
3 weeks ago

Job Summary

The General Manager bridges our operational functions with our overarching strategic goals. Reporting directly to the CEO, the GM will steer the company's vision, ensure operational excellence, and foster growth. Candidates over 35 years of age are preferred for this position.

  • Minimum Qualification: Bachelors
  • Experience Level: Mid level
  • Experience Length: 5 years

Job Description/Requirements

Business Development & Client Relations

• Lead business development initiatives to tap into new markets and segments.

• Analyze industry trends and adapt strategies accordingly to ensure competitive positioning.

• Forge and nurture relationships with both existing and potential clients.

• Build business relationships and identify growth and diversification opportunities.

Strategic Planning

• Align operational processes with the firm’s broader strategic goals.

• Anticipate market changes and adjust operational strategies accordingly.

• Develop marketing and product strategies and customer sales optimization recommendations.

• Provide pricing analysis and competitive analysis for the group products.

Operational Leadership

• Develop a strong understanding of company operations, teams, and transformative processes.

• Oversee day-to-day company operation and support expansion in East Africa.

• Implement strategies for streamlined workflow, ensuring optimal team performance and timely project completion.

• Develop and update company processes and enable effective team structures.

Team Management, Development & HR Decisions

• Lead, mentor, and support the team, ensuring they have the required resources and training.

• Foster an environment of continuous learning and professional growth within the team.

• Manage team workload effectively and maximize productivity.

• Develop KPIs for each department and keep track of department tasks.

• Ensure all activities and operations comply with the Labor laws and Employment Act.

Client Service Excellence

• Act as the primary point of contact for key clients, ensuring their requirements are clearly understood and met.

• Develop and maintain feedback loops with clients to enhance service quality continuously.

Financial Management

• Develop and oversee annual budgets, ensuring alignment with strategic goals.

• Monitor financial performance metrics, implementing corrective actions as necessary.

• Vigilantly identify potential business risks and orchestrate effective mitigation strategies.

Human Resources & Talent Development

• Champion talent acquisition strategies that attract industry-leading professionals.

• Design and oversee training programs to ensure the team remains at the forefront of industry knowledge.

• Facilitate regular performance reviews, fostering an environment of continuous improvement.


1. Bachelor of Business Information Technology or related field - Upper second, MBA is an added advantage.

2. KCSE Mean Grade B.

3. A minimum of 5 years of work experience in business operations and consulting.

4. A minimum of 2-3 years of management consulting experience; experience in IT and Digital Transformation are a plus.

5. Experience establishing high-impact, revenue-generating commercial relationships.

6. Demonstrate success in building and launching a new business or product offering from scratch or entrepreneurial experience commensurate with this.

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Why is there a skills assessment?
The employer wants to assess each candidate equally and fairly, and give you the opportunity to show your abilities.
How long is the assessment?
Normally between 25 - 45 mins depending on the skill being assessed.
Can I retake the assessment?
No, you can't re-take an assessment
Make sure you are ready and can focus 100% with no distractions.

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