Global Client Data Analyst

About One Acre Fund

Founded in 2006, One Acre Fund supplies 1 million smallholder farmers with the agricultural services they need to make their farms vastly more productive. Our 8,000+ team is drawn from diverse backgrounds and professions. With operations across six core countries in Africa, we make farmers more prosperous by providing quality farm supplies on credit, delivered within walking distance of farmers’ homes, and agricultural training to improve harvests. On average, the farmers we serve harvest 50 percent more food after working with One Acre Fund. 

To learn more about our work, take a look at our Why Work Here blog for more information.

About the Role

The Global Client Data Analyst will use large, diverse, cross-country data sets to answer questions, tell stories, and inform strategy, all in service of our organizational mission : bigger harvests, healthier families, and richer soil for East African smallholder farmers. This is an associate-level consultancy. You will sit within the Global Business Operations department, a 14-person global support team, which comprises three sub-teams : client data management, client data analysis, and client protection. You will report directly to the Global Business Operations Lead, and will manage a Global Client Data Coordinator.

Responsibilities

Lead medium- and high-complexity data projects 

• Implement data projects aimed at answering big questions and solving difficult problems.
• Coordinate with team members to define project scope, timelines, and definition of success.

Build medium- and high-complexity reports and dashboards

• Collect and clarify requirements with internal clients
• Work with data engineers to avail data
• Evaluate and communicate data quality limitations
• Build reports according to client need
• Ensure existing reports are up-to-date and accurate

Team Management and skill building

• Manage a team of 1 to 2 client data coordinators
• Assess the data analytics skills and training needs of team members across the organization 
• Implement a training plan that equips those team members with the skills they need to make better, more data-driven decisions.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• 3+ years of experience in data analytics
• SQL, Python, or R competence
• Experience with data storytelling
• Knowledge of ETL ideas, tools, and data structures
• Excellent project management skills
• Fluency with basic statistical techniques such as regression analysis and significance testing
• Experience with BI dashboarding tools, with a preference for PowerBI and SuperSet
• English fluency. Other useful languages are Swahili, Kinyarwanda, Kirundi, and French

Preferred Start Date

As soon as possible

Job Location

Kenya, Uganda, Ethiopia, Tanzania, Zambia, Malawi, Nigeria, Rwanda, Burundi

Benefits

Health insurance, housing, and comprehensive benefits

Eligibility

One Acre Fund can support a work permit for this role. However, nationals of (or those with an extensive professional background and work history in) our countries of operation are preferred.

Application Deadline

20 May 2024

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.