GM - Business Process Re-engineering and Automation
Equity Bank Kenya
Today
Job descriptions & requirements
ABOUT THE COMPANY
Equity Bank Kenya Limited, is a financial services provider headquartered in Nairobi, Kenya. It is licensed as a commercial bank, by the Central Bank of Kenya, the central bank and national banking regulator.
JOB SUMMARY
Qualifications / Certifications- 12–15+ years of progressive professional experience within EGH based licenses in banking, insurance, or other regulated financial services environments.- Proven track record leading enterprise-scale transformation, automation, or technology delivery programmes with measurable business outcomes.- Hands-on experience delivering process re-engineering, workflow automation, RPA, data, and AI initiatives across multiple business functions.- Demonstrated ability to operate effectively within regulatory, risk, audit, and compliance frameworks, including engagement with internal and external auditors.- Proven experience managing cross-functional, multidisciplinary teams, including technology, operations, data, and business stakeholders.- Strong stakeholder management experience at Executive, Board, and Regulator-facing levels.- Exposure to large-scale platform implementations, vendor management, and complex delivery environments.- Experience embedding solutions into business-as-usual operations, including support, change management, and continuous improvement.
RESPONSIBILITIES
a) Enterprise Transformation. - Define and own the enterprise transformation roadmap across banking and insurance lines- Support large-scale operating model change (process, technology, people) for shared service enablement in Automations.b) Innovation & Emerging Technology- Build and govern the innovation portfolio- Evaluate emerging technologies (AI, GenAI, advanced analytics) for business relevance.c) AI Strategy & Ethics. - Define the AI strategy, principles, and guardrails. - Ensure explainability, fairness, and regulatory compliance.d) Business Value, Continuous improvement and Change management. - Translating ARRP strategy into measurable value outcomes- Drive executive alignment and enterprise adoptione) Delivery & Execution- Oversee end-to-end delivery of automation and AI initiatives- Prioritise delivery based on business impact and risk
REQUIRED SKILLS
Business management, Business strategy, Business intelligence, Quality management
REQUIRED EDUCATION
Bachelor's degree
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