Governance & Cost Management Officer – Network Operations

ABOUT THE COMPANY

Safaricom, Ltd is a leading mobile network operator in Kenya. It was formed in 1997 as a fully owned subsidiary of Telkom Kenya. In May 2000, Vodafone Group Plc of the United Kingdom acquired a 40% stake and management responsibility for the company. Safaricom employs over 1,500 people mainly stationed in Nairobi and other big cities like Mombasa, Kisumu, Nakuru and Eldoret in which it manages retail outlets. Currently, it has nationwide dealerships to ensure customers across the country have access to its products and services.

JOB SUMMARY

QualificationsBachelor’s degree in Finance, Business, Supply Chain, or related field1–3 years’ experience in procurement support, finance operations, or data/cost trackingStrong attention to detailBasic financial and cost analysis understandingProficient in data handling and reporting (Excel)Effective coordination and follow-up abilitiesAbility to identify issues and escalate appropriatelyBasic knowledge of ERP systemsSystems & Tools: Oracle ERP, iTower, Microsoft Excel (Intermediate to Advanced)

RESPONSIBILITIES

Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.All employees have a responsibility to adhere to safety, health, and wellbeing  policies, guidelines and procedures in all actions and decisions.Track vendor performance against SLAs/KPIs and support contract compliance monitoring (BPA/CPA).Log, track, and follow up on vendor issues, escalations, onboarding, and access setup.Maintain vendor performance records and cost tracking data.Capture and monitor site operational costs (fuel, maintenance, power) and consolidate cost data from multiple sources.Identify cost variances/inconsistencies and support preparation of periodic cost reports.Support Purchase Requisition (PR) creation/validation and track Purchase Orders (POs) through approval cycles.Assist with goods receipt, invoice matching, and reconciliation of PR/PO/invoice data, flagging discrepancies.Ensure timely payment processing through proactive follow-ups.Maintain accurate operational/financial data, prepare reports, and identify data gaps or errors; support basic automation and reporting improvements.Coordinate across operations, finance, and vendors; support system issue resolution (e.g., Oracle ERP, iTower), ensure compliance with procurement policies, maintain audit-ready documentation, and track KPI performance metrics

REQUIRED SKILLS

Stock and inventory management, Reporting, Supply and demand planning, Financial analysis

REQUIRED EDUCATION

Bachelor's degree