Group Sales Coordinator (West Africa)

Job Information

• Date Opened 12/08/2025
• Job Type Full time
• Industry Business Support Services - Adaptis
• City Nairobi
• State/Province Nairobi City
• Country Kenya
• Zip/Postal Code 00100, Nairobi
  

Job Description
Role overview
A highly organized and detail-oriented Sales Operations professional with 3–5 years of experience supporting commercial and business development teams in fast-paced, multi-country environments. The ideal candidate excels at CRM administration, sales coordination, performance tracking, and cross-functional collaboration. They bring strong analytical skills, exceptional communication abilities, and proven experience ensuring operational efficiency across diverse teams.
This individual is proactive, structured, and solutions-driven—capable of managing data, processes, travel logistics, and reporting with precision. They thrive in multicultural settings, maintain strong stakeholder relationships, and support sales teams in achieving revenue and pipeline goals across the Adaptis Group.
Main Responsibilities

• Manage the Group CRM system end-to-end, including overseeing implementation and usage, ensuring data accuracy and compliance, and providing continuous training and support to sales teams to maintain high-quality pipeline and performance visibility.
• Lead sales administration and reporting activities by preparing and consolidating sales reports, forecasts, documentation, performance dashboards, and ensuring efficient tracking of sales pipelines, leads, opportunities, contracts, and key commercial documentation.
• Coordinate all travel and logistical arrangements for sales personnel, ensuring timely booking of flights, accommodation, transportation, client visits, meetings, conferences, and supporting compliance with travel budgets and policies, including planning and managing logistics for trade shows and industry events.
• Serve as the central communication and information hub for sales operations, facilitating effective collaboration between sales teams, marketing, product, operations, and external partners to ensure seamless information flow and alignment with business objectives.
• Monitor, analyze, and report sales performance metrics, including revenue trends, conversion rates, sales cycles, pipeline health, and team activity, and provide actionable insights and recommendations to management to support decision-making and continuous improvement.
• Support cross-functional initiatives and inter-business unit projects, contributing to tasks that require coordination, documentation, operational oversight, or collaborative effort across various Adaptis departments.
  

Requirements
Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Flexibility to work in Kenya and then relocate to Nigeria
  

Experience

• 3–5 years’ experience in sales coordination, sales operations, or sales administration.
• Experience working with CRM platforms such as Salesforce, Zoho, or HubSpot.
• Strong background in reporting, analytics, and documentation management.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong analytical and problem-solving capabilities.
• Ability to multitask and work effectively across different teams and regions.
• Proactive, dependable, and able to thrive in a dynamic, fast-paced environment.
  

Attachments

• • Group Sales Coordinator Job ...docx
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