HR LIAISON FIELD OFFICER

·       Follow up 100% new overdue and help branch team to recover amounts from all the overdue clients at the branch you are deployed.

·       Analyse and follow up on the overdue in the OPUS system

·       Train all branch members on the techniques of delinquency management

·       Conduct PSO trainings when need be

·       Send reports to HOO stating the list of overdue clients visited and money collected.

·       Train staff how to use the OPUS and HR systems and offer assistance were need be.

·       Train new employees on the policies, benefits and how to enroll for them.

·       Redirect employees to appropriate HR benefits and other benefits as per company policy.

·       Assist employees with leave request questions i.e. Sick leave, maternity etc

·       Prepare and monitor maternity leave documentation and process

·       Monitor leave balances at branches

·       Assist with new employee onboarding

·       Performance evaluation; Assist managers with the performance management process including goal setting and completing. Three months reviews, probation and annual performance reviews.

·       Build supervisor/employee relationships at branches

·       Assist employees with HR or payroll related complaints

·       Ensure exit forms and SACCO claim forms have been filled in, signed and all company documents have been handed in.

·       Monitor compliance with required or other training completions.

·       Identify employee training needs and share with the HR team

·       Communicate with supervisors /management if employees that need contract renewals

·       Assist with WIBA, report employee injuries and submit the necessary documents to HR for additional information related to work injuries.