Human Resource Administrator

ABOUT THE COMPANY

icolo.io designs, builds and operates state of the art carrier neutral data centers to serve a broad spectrum of clients – telecom carriers, ISPs and peering points, IT and cloud providers, content providers, enterprise and financial services customers. These Data Centers are hyper-connected hubs and provide colocation services which include power, security, network access, redundancy, rack space, and precision cooling to its customers.
Our Data Centers are carrier neutral, we welcome other carriers into our data centers where our customers need them.
Clients benefit from lower costs and improved resilience by securely housing their information systems and networking equipment in our purpose built facilities which are operated to global best practices by an expert organisation.

JOB SUMMARY

The HR Administrator plays a key role in supporting the day-to-day execution of HR operations across the organization. This role goes beyond basic administration and requires a highly organized professional who can manage multiple HR processes, maintain accurate records and ensure compliance with company policies and statutory requirements.Qualifications and ExperienceA Bachelor’s degree in Human Resource Management, Business Administration or a related field is required.A CHRP or equivalent professional certification is an added advantage.Candidates should have 2–3 years’ experience in HR administration or HR operations, ideally in a structured environment, with hands-on experience in employee documentation, recruitment coordination, HR systems and records management.Working knowledge of labour legislation and statutory requirements is required.Experience coordinating benefits, travel, or training administration will be an added advantage.

RESPONSIBILITIES

Posting approved job advertisements, maintaining recruitment trackers, screening applications, scheduling interviews and coordinating communication between candidates and hiring teams.Coordinating onboarding processes, managing pre-employment documentation and maintaining recruitment records for audit and compliance purposes.Preparing and issuing HR documentation, including contracts, confirmation letters and exit documentation.Processing employee records in the HRIS, maintaining personnel files, coordinating staff access and ID issuance and tracking probation confirmations and contract renewals.Maintaining HR data integrity by updating headcount and HR trackers, conducting periodic data audits, generating reports and maintaining organized electronic and physical records.Supporting statutory and regulatory reporting requirements, including maintaining employment records and coordinating updates related to working hours and labour reporting where required.Supporting benefits administration, including maintaining benefits records, coordinating enrollments and assisting with documentation and provider follow-ups.Tracking benefits-related invoices, documentation and employee communication or airtime benefit plans where applicable.Maintaining training registers, tracking attendance, coordinating training logistics and maintaining training records in HR systems.Coordinating staff travel arrangements in line with company policies, administering corporate cards or travel advances, tracking reconciliations and following up on reversals or refunds.Maintaining registers of HR vendor contracts, tracking renewal timelines, liaising with vendors and tracking invoices related to HR services and employee benefits.Supporting employee engagement activities, performance management administration, audit preparation and ensuring HR documentation complies with labour laws and company policies.

REQUIRED SKILLS

Compensation and benefits, Human resource and personnel development, Employee contracts, Interviewing, Employee relations and consultations

REQUIRED EDUCATION

Bachelor's degree