Information and Technology Intern

ABOUT THE COMPANY

Kenya Network Information Centre (KeNIC) is a registry charged with the sole responsibility of administering, managing and operating the dotKE domains in Kenya.

JOB SUMMARY

The Internship program will provide an opportunity to gain hands on work- experience, expand knowledge, refine career goals and build professional network and mentor.Education and Experience A recent graduate and holder of Degree/Diploma in Computer Science, Information Technology or IT related course.Knowledgable on Cybersecurity will be an added advantage.Understanding network protocals and system administration tasksRequired Competencies Techy-savviness-: Proficient in up-to-date computer application skills e.g. Microsoft Office and excelAnalytical-: Gathers relevant information through practical methods and develops actionable insightsCreative: - Generates and shares as well as champions new ideas for implementation towards improving operationsTeamwork: - Achieves daily, weekly and monthly targets as part of the team, while taking in lessons that better performance and openly shares ideas and views that build team cohesivenessCommunication-: Ability to be articulate to ensure proper communication when dealing with staff and clients.Accountability: - Adheres to deadlines and appointments and is keen to proactively source solutionsPlanning and organizing-: Designs action plans and work schedule and approaches that enable accomplish of operating plans that are aligned to the organization’s goalsStrategic acumen: Implements actions plans and milestones in their daily  tasksChange & Culture Stewardship: Ability to demonstrate and support desired culture change behavior.Ambition: Desires to deliver the best and grow from current position

RESPONSIBILITIES

Support staff – both internal and externalAssist with troubleshooting issues and provide technical supportWHOIS checks and cleanupAny other relevant work that may be assigned to the job holder from time to time.Systems Documentation 

REQUIRED SKILLS

IT support, Installing new software, Computer, laptop maintenance and repair, IT equipment installation and configuration, Troubleshooting

REQUIRED EDUCATION

Bachelor's degree