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Information Communication Technology (ICT) Systems Administrator.

Joinas Sacco Society Limited

Marketing & Communications

3 weeks ago

Job Summary

To plan and lead the strategic and operational management of ICT and Information system services, meeting the current and future needs of the Society while ensuring the service provision is cost effective, reliable and customer focused.

  • Minimum Qualification: Bachelors
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

JOINAS SACCO SOCIETY LIMITED, a Licensed Deposit Taking Sacco based in Kiambu County seeks to recruit a suitably qualified person to fill the position of Information Communication Technology (ICT) Systems Administrator.

Job Type: Contract – Three (3) Years (Renewable on performance).

Roles and Responsibilities

• Ensure the routine maintenance of ICT equipment is carried out;

• Ensure effective & continuous performance software, hardware & other related ICT equipment;

• Perform software, hardware upgrades & integration;

• Ensure systems security, performing backup and restore procedures;

• Train staff in application usage and troubleshooting;

• Provide user support for staff in soft/hardware systems;

• Email management (be up to date with email/internet policy);

• Ensure all new staff can use ICT equipment effectively;

• Ensure the integrity, security and reliability of data in the Saccos database(s);

• Assist in data collection, entry and verification;

• Ensure that all external service contracts are executed as per the SLA;

• Ensure that payments relating to service contracts are paid in time.

• Formulation and implementation of ICT policies;

• Developing and motivating an innovative and inspired ICT team and re-evaluating their skills and output to ensure delivery of results;

• Providing appropriate information and guidance on emerging and best practices in ICT;

• Development of ICT related products and services

• Design & update of customer related forms

• Perform Social media Marketing

• Overseeing the SACCO network and liaising with ICT suppliers and support services provider;

• Ensure security ,backup and restore procedures for all scanned member documents;

• Ensuring timely provision of ICT service to all the functions of the SACCO;

• Designated officer on Data protection

• Monitoring all our banking alternative channels 

• User rights maintenance and implementation of appropriate controls;

• Troubleshooting and Provision of user support;

• Coordination, development and upgrading of websites; 

• Maintenance of CCTV cameras and backup of the records

• CRB data submission and

• Any other lawful duties as may be assigned from time to time.

Qualifications & Experience

Appointment to the position will be made from persons who: 

• Are holders of a University Degree in Computer Science or a closely related field;

• Has over 3 years of working experience in a similar role within a Sacco or financial sector.

• A professional certification in Database management, CCNA, MSQ, ITIL will be an added advantage.


• Ability to lead and work within a team.

• Good communication, presentation and leadership skills;

• Strong interpersonal and negotiation skills;

• High degree of integrity and dependability; 

• High capability and competence in computerized information systems.

• Excellent conflict resolution and interpersonal skills and ability to build lasting relationships with service providers and clients.

• Exceptional organization skills and a strong work ethic.

• Demonstrated ability to increase productivity and continuously improve methods, approaches, and departmental contribution.

• Ability to handle pressure and meet deadlines.

• Good understanding of the internal policies, systems and procedures of a SACCO.

• Creative and innovative.

How to apply

Candidates who meet the above requirements should forward their application letter, academic and professional certificates, detailed curriculum vitae to hr@joinassacco.com on or before Friday, 24th May 2024.All application letters to be addressed to the Chairman. Any applications received after the closing date shall not be accepted.

Please quote your expected salary in your cover letter.

Only shortlisted candidates will be contacted.

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