Investment Support Associate - Dadaab

ABOUT THE COMPANY

Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.
Founded in 2012, Inkomoko has worked with more than 41,000 entrepreneurs across East Africa, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest lender to refugee entrepreneurs in Africa.
Inkomoko has +250 staff in 20 offices across Rwanda, Kenya, and Ethiopia, and is expanding in 2023 into South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 4 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund.

JOB SUMMARY

Investment Support Associate will be a trusted partner of Inkomoko Kenya clients, and basic qualifications Include: Degree in Finance or other related field, Experience in Islamic lending and practice is an added advantage,  Strong financial and accounting skills; familiarity with business financial policies in  Dadaab.Experience in investment management, microfinance, capital leases, and access to finance for Micro businesses and SMEs is STRONGLY preferred  Prior experience dealing with customers/debt Prior experience in a lending environment Experience providing business advice to entrepreneurs Prior experience in Investment management system software Decisive individuals with ability to deliver unpleasant messages to the debtors and assertive enough to get the debtors pay off the entire debt Experience in managing difficult clients and reaching positive outcomesVery strong attention to details and good follow through Comfort with the civil court system, and previous experience in litigation preferred Unrelenting perseverance, personal integrity, and critical thinking skills  2+ years of work experience in relevant or applicable field Fluency and Excellent communicator to audiences in English, Swahili, Somali highly desirable  Must be able to work in Kenya legally and based in Dadaab

RESPONSIBILITIES

DUE DILIGENCE AND INVESTMENT PREPARATION (30%)Support in the compilation of pipelines. Respond to inquiries from prospective borrowers; support them to apply for our  facility/investment products. Introduce the investment products to entrepreneurs, explaining the requirements for repayment and the seriousness of taking on debt financing. Conducts investment appraisal, collects detailed information (personal, business, and guaranties), and arranges to open a new investment account. Provides necessary information for investment contracts’ preparation and execution and follow up for disbursement of investment upon fulfillment of conditions. Maintain a healthy portfolio.Conduct due diligence on prospective borrowers, including site visits, document preparation, coordination with the Business Development Advisors and Business Associates, etc.Communicate all materials to the Portfolio Manager, and assist in preparing credit reports for Investment Committee meetings. Take photos of entrepreneurs, have them sign photo waivers, and ensure entrepreneurs’ stories are posted on the Kiva platform for fundraising with all correct information. PORTFOLIO MANAGEMENT (50%) Offer excellent customer service through daily conversations, correspondence, and site visits as needed to maintain strong positive relationships with borrowers. Work with the Inkomoko Kenya Business Development Services team to ensure borrower success, and Visit clients for monitoring. Maintain both delinquency and default rates below set rates during yearly goal setting, • Track information about borrowers and communicate effectively with key stakeholders about client status. Actively participate as a key staff in the weekly Portfolio Review Meeting. • Maintain a tracking system of borrower payments and contact information. • Interact with government leaders, community leaders and others for follow up on lack of payments. Ensure that we are adhering to the requirements of our Kiva partnership, including reporting and journaling. Other duties as assigned by supervisor INVESTMENT MANAGEMENT SYSTEM (20%) Maintain and demonstrate proficiency with investment software applications. Participate in the training of system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance.Ensure proper segregation of duties, develop and maintain work flows for all stages of investment. Advise the Management team how to automate key lending processes.Ensure the lending team is provided with updates and procedural changes.Participates in the review and recommendations of operational systems and procedures.Successfully interacts with lending staff to improve accuracy and efficiencies of the Investment management system.Prepare related reports and administer the system.Other duties as assigned by the supervisor. 

REQUIRED SKILLS

Business intelligence, Management of financial resources, Corporate finance, Business development, Investment advise

REQUIRED EDUCATION

Bachelor's degree