Lead Generation & Appointment Setter (Sales) - Nairobi

ABOUT THE COMPANY

We are a Business Process Outsourcing company in Kenya. We offer reliable data annotation, customer support, and outsourced HR services.

JOB SUMMARY

Lead Generation & Appointment Setter (Sales) - NairobiWe are looking for a Virtual Assistant focused on Real Estate to support a fast-growing real estate company located in Phoenix, Arizona.The role focuses on outbound calls, lead follow-up, and scheduling appointments with prospective buyers and sellers from a warm database.If you perform well on the phone, enjoy connecting with people, and are consistent in meeting metrics, this opportunity is ideal for you.Location: On-site – Nairobi, KenyaHours: Monday–Friday, 8:00 AM – 6:00 PM MST (equivalent to 6:00 PM – 4:00 AM Nairobi time) - Weekends offTraining: 1–2 weeksResponsibilitiesMake a high volume of outgoing calls daily (minimum 80 attempts).Follow up on leads from CRM, PPC campaigns, and warm leads.Schedule qualified appointments with buyers and sellers for the agent.Build rapport, pre-qualify, and detect prospect motivation and timing.Accurately record all information and updates in the CRM.Assist in the preparation of CMAs (training provided).Manage the agent's calendar (appointments, showings, follow-ups).Perform simple social media tasks (posting, responding to inbox, basic engagement).Coordinate schedules between clients, lenders, and team members.

RESPONSIBILITIES

RequirementsMinimum 1 year in sales, cross-selling, high-volume customer service, or similar commercial roles.Comfortable handling objections and customer calls.Excellent English (spoken and written).Strong telephone presence and confidence when speaking with prospects.Experience in cold calling, sales, or real estate (desirable).Highly organized, detail-oriented, and self-motivated.CRM skills or willingness to learn quickly.Stable internet connection and professional work environment.

REQUIRED SKILLS

Reporting, Sales strategy, Sales management, Customer support, CRM systems, Customer service, Sales performance tracking and reporting, Phone sales, Competitor and market analysis, Retail sales, Customer relations

REQUIRED EDUCATION

High, secondary school