LOANS (RELATIONSHIP) OFFICER

JOB TITLE

LOANS (RELATIONSHIP) OFFICER

NATURE OF JOB

FULL TIME

INDUSTRY

FINANCIAL SERVICES

SALARY

KSHS.25,000 PLUS INCENTIVES

JOB LOCATION

KAPENGURIA

DUTIES AND RESPONSIBILITIES

• 
  
• Develop and maintain strong relationships with existing clients to ensure their satisfaction and retention.
  
• Proactively engage with potential clients to expand the loan portfolio.
  
• Provide personalized financial solutions tailored to clients' needs.
  
• Assess loan applications by gathering necessary documentation, verifying information, and conducting preliminary assessments.
  
• Recommend and facilitate loan approvals based on established guidelines and risk assessments.
  
• Ensure timely disbursement and follow-up on loans, monitoring repayment schedules.
  
• Actively market and promote the institution's loan products to increase market penetration and client base.
  
• Meet monthly sales and loan disbursement targets set by the organization.
  
• Educate clients on the various loan products and services offered, explaining terms and conditions.
  
• Provide excellent customer service, addressing inquiries and resolving issues efficiently.
  
• Advise clients on best financial practices, including repayment strategies, loan options, and related services.
  
• Handle loan repayments and resolve any delinquency issues promptly.
  
• Ensure compliance with internal policies, regulatory requirements, and industry standards.
  
• Identify and mitigate potential risks in loan applications and client management.
  
• Assist in the preparation of reports on loan performance and any risks related to clients.
  

KEY REQUIREMENT SKILLS AND QUALIFICATION

• 
  
• Certificate/Diploma in any field.
  
• At least 1 year of experience as a loans or Relationship officer in a Sacco, MFI or Bank
  
• Strong communication and interpersonal skills, with the ability to build and maintain relationships.
  
• Good understanding of loan products, financial services, and credit assessments.
  
• Ability to work independently and meet set targets.
  
• Proficiency in Microsoft Office applications.
  

HOW TO APPLY

• 
  
• If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com
  
• Interviews will be carried out on a rolling basis until the position is filled.
  
• Only the shortlisted candidates will be contacted.