Job descriptions & requirements
Position: Manager – International Voice
Reporting Line: Mobile Wholesale Lead
Role Purpose:
To lead the growth and transformation of Safaricom’s International Wholesale Voice portfolio through strategic partnerships, commercial innovation, network economics optimization, and automation-led operations.
Key Accountabilities:
The role is accountable for:
- Maximizing voice revenue, network value realization, and traffic integrity through carrier ecosystem management
- Commercial negotiations and routing optimization
- Cost efficiency initiatives and LCR governance
- Revenue protection and strategic partnership development across carrier, transit, enterprise, OTT, application, and emerging communications ecosystems
- Driving sustainable business performance through data-driven decision-making and AI-enabled insights
- Agile execution and continuous optimization
- Delivering an Always-On service experience
- Strengthening Safaricom’s position as a preferred regional and global voice interconnect partner
Strategic Initiatives:
The role leads the commercialization of future voice growth opportunities including:
- International transit
- International enterprise voice services (ITFS, DID, CPaaS)
- Cloud communications
- Voice Quality-on-Demand (QoD)
- Voice Biometrics
- Application-driven communications
- Next-generation voice services
Through ecosystem partnerships, automation-first operations, and innovative business models, the role supports the evolution of the voice business towards digital communications ecosystems, network monetization, and future connectivity services.
Position: Manager – International Voice
Reporting Line: Mobile Wholesale Lead
Role Purpose:
To lead the growth and transformation of Safaricom’s International Wholesale Voice portfolio through strategic partnerships, commercial innovation, network economics optimization, and automation-led operations.
Key Accountabilities:
The role is accountable for:
- Maximizing voice revenue, network value realization, and traffic integrity through carrier ecosystem management
- Commercial negotiations and routing optimization
- Cost efficiency initiatives and LCR governance
- Revenue protection and strategic partnership development across carrier, transit, enterprise, OTT, application, and emerging communications ecosystems
- Driving sustainable business performance through data-driven decision-making and AI-enabled insights
- Agile execution and continuous optimization
- Delivering an Always-On service experience
- Strengthening Safaricom’s position as a preferred regional and global voice interconnect partner
Strategic Initiatives:
The role leads the commercialization of future voice growth opportunities including:
- International transit
- International enterprise voice services (ITFS, DID, CPaaS)
- Cloud communications
- Voice Quality-on-Demand (QoD)
- Voice Biometrics
- Application-driven communications
- Next-generation voice services
Through ecosystem partnerships, automation-first operations, and innovative business models, the role supports the evolution of the voice business towards digital communications ecosystems, network monetization, and future connectivity services.
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