- Minimum Qualification :
- Experience Level : Entry level
- Experience Length : 2 years
Job Description/Requirements
ABOUT THE COMPANY
Old Mutual Kenya provides investment, savings, life assurance, asset management, banking and property and casualty insurance in Africa, Europe, the Americas and Asia. We have over 17 million customers and approximately 61 500 employees.
JOB SUMMARY
KNOWLEDGE & EXPERIENCE At least 2 years’ experience in networks support including, but not limited to, LAN, WAN, Wireless, Firewalls, telephony, contact center, video conferencing.Experience supporting Network Access Control (NAC).Understanding of Network Architecture ModelsTeam playerGood communication skillsAnalytical skills and out of the box thinking.Knowledge of emerging industry practicesProactive in seeking solutions to problems and identifying opportunities.Self-driven individual with the discipline to deliver within agreed guidelines and timelines.Deep understanding of TCP/IP ArchitectureQUALIFICATIONS Graduate in Information Systems or related disciplineCisco Certified Network Associated (CCNA) certificationFirewall support certification and training will be an added advantageQUALIFICATIONS Graduate in Information Systems or related disciplineCisco Certified Network Associated (CCNA) certificationFirewall support certification and training will be an added advantage
RESPONSIBILITIES
Infrastructure Management (LAN, WAN, Wifi, Internet, Branches, MPLS, VPN, Video conferencing) End user support of remote access VPN and Network Access Control troubleshooting Secure Network Operations by ensuring compliance to configuration standards and patching cycles for network and security devices. Generate reports on network and call center metrics. Liaise with service providers to resolve incidents reported. Incident, Problem and Change Management. Ensure an up-to-date inventory of hardware and software assets is maintained. Support the regional companies on infrastructure related support and projects.
REQUIRED SKILLS
Computer, laptop maintenance and repair, Cloud architectures and services, Code documentation, Computer vision
REQUIRED EDUCATION
Bachelor's degree
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