NPO Engineer

Job Description
As an NPO Engineer at Nokia, you will optimize multi-vendor Radio Networks, primarily focusing on 4G while extending expertise to 2G, 3G, and 5G systems. You will analyze network performance, engage with customers to identify needs, and implement troubleshooting strategies to enhance coverage, quality, and user experience. Collaborating with a dedicated team, you will drive improvements to meet performance KPIs, generate comprehensive reports, and guide customers through activation plans. This role offers the opportunity to shape the future of telecommunications while developing your skills in a dynamic, team-oriented environment.
How You Will Contribute And What You Will Learn

• Optimize multi-vendor Radio Networks (2G, 3G, 4G & 5G) to meet performance KPIs.
• Conduct analysis of poor cell performance and implement troubleshooting strategies.
• Engage with customers to understand requirements and provide innovative solutions.
• Tune Radio Network parameters to enhance coverage, quality, capacity, and user experience.
• Perform root cause analysis for end-to-end issues and devise actionable solutions.
• Create comprehensive SLA KPI reports for optimization and acceptance processes.
• Coordinate site acceptance for new integrations and expansions, including physical site optimization.
  

Key Skills And Experience
Must-Have:

• Bachelor’s degree in Telecommunication, Electrical, or Computer Engineering
• 4+ years of hands-on experience in RF Planning & Optimization for 2G, 3G, LTE/VoLTE, and 5G networks
• Strong expertise in Ericsson and Nokia Radio Access technologies
• Ability to conduct in-depth analysis from radio network statistics and Layer 3 traces
• Experience in customer management to maximize customer satisfaction
  

Nice-To-Have:

• Experience with Drive-Test log analysis and proficiency in NPO tools
• Knowledge of multi-layer, multi-technology Radio Network Parameter tuning
• Strong skills in MS Office suite, including PowerPivot, Power BI, and Power Automate
• Exhibits creativity and resourcefulness
• Excellent interpersonal and communication skills, both orally and in writing
  

About Us
Advancing connectivity to secure a brighter world.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Learn more about life at Nokia .
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia .
About The Team
Some of our benefits:

• Flexible and hybrid working schemes
• A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
• Life insurance to all employees to provide peace of mind and financial security
• Well-being programs to support your mental and physical health
• Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
• Employee Growth Solutions to support your personalized career & skills development
• Diverse pool of Coaches & Mentors to whom you have easy access
• A learning environment which promotes personal growth and professional development - for your role and beyond

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