Office Assiatant

1. Assist the manager with client follow-up work, guide and support clients to complete account and system registration procedures, answer clients’ basic operational questions patiently, and ensure the whole registration process goes smoothly.

2. Track and monitor clients’ registration progress in real time, maintain detailed client progress records, and update status timely to avoid omission and delay.

3. Regularly remind clients of supplementing documents, completing information submission and finishing follow-up procedures via online communication tools or phone calls, and synchronize client situations and feedback to the supervisor promptly.

4. Sort out and file client registration documents and work records to ensure complete and standardized data archiving for future inquiry and checking.

5. Assist in daily office administrative work and complete temporary tasks arranged by the manager to support daily team operation efficiently.

Job Requirements

1. No strict academic background or experience requirements. Fresh graduates and job seekers with no relevant experience are welcome. Professional on-the-job training will be provided.

2. Proficient in basic computer skills, skilled in using Word, Excel and PDF file processing (file editing, format conversion, sorting and archiving).

3. Good typing skills, careful and rigorous in daily work, patient with client communication, with strong service awareness and sense of responsibility.

4. Initiative in work, able to independently follow up work progress, good execution and time management ability, no procrastination in daily tasks.

5. Positive working attitude, able to follow work arrangements and cooperate well with the team.